The Salvation Army
Assistant Social Service Director
The Salvation Army, Hartford, Connecticut, us, 06112
The Salvation Army Assistant Social Service Director Hartford, Connecticut
Location: Divisional Headquarters, Programs Department (Hartford, CT)Status: Full-time, Non-exemptSchedule: Monday – Friday; 8:30 am – 4:30 pm (schedule may vary depending on the need)Scope & Purpose of Position:
Responsible for direct oversight of the Pathway of Hope Program, an intensive case management program to end generational poverty. Manage the ServicePoint client software database. Assist the Social Ministries Director with the oversight of the service extension program and emergency disaster services as needed. Provide on-call coverage support for the Hartford, Waterbury, and New Britain shelters. Supervise the housing and homeless programs and the service extension program in the absence of the Social Ministries Director. Ensure all programs are aligned with The Salvation Army’s mission and policies.Responsibilities:Serve as a positive and professional representative of The Salvation Army.Advocate for the mission of The Salvation Army and uphold the organization’s values.Serve as a role model for all social service employees by displaying a passion for the mission and adhering to the rules, regulations, procedures, and policies of The Salvation Army and the Social Service Department.Assist Corps Officers in bridging those served through our social service programs into the mainstream of the Army’s congregational (Corps) life.Assist the Social Ministries Director with annual social ministry program audits as requested.Ensure all Salvation Army policies and procedures are followed in all social service and service extension programming.Maintain strict confidentiality in all aspects of work.Attend conferences, trainings, and meetings as requested by the Associate Program Secretary.Support fundraising and positive community relations efforts related to the Pathway of Hope program and the Service Extension Program.Assist the Advancement Department by providing information for donor reports and grant applications.Collect data, monitor program outcomes, and provide success stories for grants and donor proposals.Attend meetings and participate in media events as directed by the supervisor.Assist the Social Ministries Director with coordinating the Red Kettle Campaign efforts by the service extension units.Assist in recruiting, interviewing, and training new employees directly involved in the Pathway of Hope (POH) program.Provide direct case consultation and technical assistance to case managers.Provide guidance and promote the spiritual dimension of The Salvation Army social services programs.Maintain contact with Corps’ staff and officers to offer support and information regarding community linkages and programmatic requirements.Plan, coordinate, and facilitate monthly case manager meetings and quarterly Corps Officer meetings.Assist scaling of POH and learning agenda by collaborating with the Territorial POH Coordinator and others.Monitor POH budgets and report funding gaps to the supervisor.Prepare monthly POH progress reports and status updates.Ensure optimized efficiency and effectiveness of POH program activities.Ensure 100% accuracy of all data entered into the program of record.Oversee quarterly POH evaluations/outcomes measurement.Complete quarterly random record reviews and annual reviews of compliance.In times of disaster, assist the Social Ministries Director with implementing services.Provide oversight for the Housing and Homeless Services programs in the absence of the Social Ministries Director.Provide on-call coverage support for the shelters.Provide guidance and training to Corps Officers with program operations.Maintain a professional and organized workspace.Adhere to guidelines for staff responsibilities as found in The Salvation Army’s Employee Manuals.Qualifications:An understanding of and passion for the mission of The Salvation Army.Bachelor’s Degree in social work, human services, or related field required.Previous supervisory and case management experience required.Ability to collaborate on complex social issues.Experience in community outreach and capacity development.Experience with afterschool programs, feeding programs, and serving the homeless is a plus.Grant writing experience is highly preferred.Contract and program fiscal management experience preferred.Highly organized with the ability to meet deadlines.Exceptional interpersonal skills.Strong time-management skills.Proficient in Microsoft Office; experience with database software preferred.Willingness to lead employees with a positive can-do attitude.Ability to work in a fast-paced environment.Ability to maintain confidentiality.Ability to handle multiple projects and effectively manage crises.Must be interested in working with diverse backgrounds.Valid Motor Vehicle Driver’s license is required.Must maintain a professional appearance.Must complete required trainings upon hire.Will understand, respect, and promote the interest of The Salvation Army.Benefits of Working for The Salvation Army:
The Salvation Army offers a comprehensive benefit program to full-time employees who work at least 30 hours per week.Comprehensive health care coverageBasic and voluntary term life insuranceShort term and optional long term disability coverageSupplemental insurance coverage optionsFlexible spending accountsEmployer-funded pension planTax-deferred annuity planEducational assistanceGenerous paid time offEligibility for the Federal Government’s Public Student Loan Forgiveness ProgramA job with a good purposeThe Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.An Equal Opportunity/Affirmative Action Employer:
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.
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Location: Divisional Headquarters, Programs Department (Hartford, CT)Status: Full-time, Non-exemptSchedule: Monday – Friday; 8:30 am – 4:30 pm (schedule may vary depending on the need)Scope & Purpose of Position:
Responsible for direct oversight of the Pathway of Hope Program, an intensive case management program to end generational poverty. Manage the ServicePoint client software database. Assist the Social Ministries Director with the oversight of the service extension program and emergency disaster services as needed. Provide on-call coverage support for the Hartford, Waterbury, and New Britain shelters. Supervise the housing and homeless programs and the service extension program in the absence of the Social Ministries Director. Ensure all programs are aligned with The Salvation Army’s mission and policies.Responsibilities:Serve as a positive and professional representative of The Salvation Army.Advocate for the mission of The Salvation Army and uphold the organization’s values.Serve as a role model for all social service employees by displaying a passion for the mission and adhering to the rules, regulations, procedures, and policies of The Salvation Army and the Social Service Department.Assist Corps Officers in bridging those served through our social service programs into the mainstream of the Army’s congregational (Corps) life.Assist the Social Ministries Director with annual social ministry program audits as requested.Ensure all Salvation Army policies and procedures are followed in all social service and service extension programming.Maintain strict confidentiality in all aspects of work.Attend conferences, trainings, and meetings as requested by the Associate Program Secretary.Support fundraising and positive community relations efforts related to the Pathway of Hope program and the Service Extension Program.Assist the Advancement Department by providing information for donor reports and grant applications.Collect data, monitor program outcomes, and provide success stories for grants and donor proposals.Attend meetings and participate in media events as directed by the supervisor.Assist the Social Ministries Director with coordinating the Red Kettle Campaign efforts by the service extension units.Assist in recruiting, interviewing, and training new employees directly involved in the Pathway of Hope (POH) program.Provide direct case consultation and technical assistance to case managers.Provide guidance and promote the spiritual dimension of The Salvation Army social services programs.Maintain contact with Corps’ staff and officers to offer support and information regarding community linkages and programmatic requirements.Plan, coordinate, and facilitate monthly case manager meetings and quarterly Corps Officer meetings.Assist scaling of POH and learning agenda by collaborating with the Territorial POH Coordinator and others.Monitor POH budgets and report funding gaps to the supervisor.Prepare monthly POH progress reports and status updates.Ensure optimized efficiency and effectiveness of POH program activities.Ensure 100% accuracy of all data entered into the program of record.Oversee quarterly POH evaluations/outcomes measurement.Complete quarterly random record reviews and annual reviews of compliance.In times of disaster, assist the Social Ministries Director with implementing services.Provide oversight for the Housing and Homeless Services programs in the absence of the Social Ministries Director.Provide on-call coverage support for the shelters.Provide guidance and training to Corps Officers with program operations.Maintain a professional and organized workspace.Adhere to guidelines for staff responsibilities as found in The Salvation Army’s Employee Manuals.Qualifications:An understanding of and passion for the mission of The Salvation Army.Bachelor’s Degree in social work, human services, or related field required.Previous supervisory and case management experience required.Ability to collaborate on complex social issues.Experience in community outreach and capacity development.Experience with afterschool programs, feeding programs, and serving the homeless is a plus.Grant writing experience is highly preferred.Contract and program fiscal management experience preferred.Highly organized with the ability to meet deadlines.Exceptional interpersonal skills.Strong time-management skills.Proficient in Microsoft Office; experience with database software preferred.Willingness to lead employees with a positive can-do attitude.Ability to work in a fast-paced environment.Ability to maintain confidentiality.Ability to handle multiple projects and effectively manage crises.Must be interested in working with diverse backgrounds.Valid Motor Vehicle Driver’s license is required.Must maintain a professional appearance.Must complete required trainings upon hire.Will understand, respect, and promote the interest of The Salvation Army.Benefits of Working for The Salvation Army:
The Salvation Army offers a comprehensive benefit program to full-time employees who work at least 30 hours per week.Comprehensive health care coverageBasic and voluntary term life insuranceShort term and optional long term disability coverageSupplemental insurance coverage optionsFlexible spending accountsEmployer-funded pension planTax-deferred annuity planEducational assistanceGenerous paid time offEligibility for the Federal Government’s Public Student Loan Forgiveness ProgramA job with a good purposeThe Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.An Equal Opportunity/Affirmative Action Employer:
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.
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