Banquet Server

Hilton Santa Clara is seeking a full-time Banquet Setup person to join their team! This position requires a flexible schedule including availability all days of the week.Dental, Medical, and Pension applicable to the Collective Bargaining AgreementVacation, sick and holiday payFree Parking at the hotelMeal stipendEducation AssistanceRoom Rate Discounts with any Hilton Brand HotelAdditional Room Discounts for select hotels within portfolioTwo pairs of slip-resistant shoes a yearDiscount rates for travel such as car rental, theme parks, and much moreJOB DUTIES:Check quality and quantity of all banquet stock and equipment.Fold napkins, per banquet standards.Requisition all necessary supplies and transport from storerooms to banquet rooms.Set tables according to service standards.Set all condiments (sugar, bread, lemons, creamers, etc.) and beverages.Ensure a sufficient supply of all flatware, glassware, and china for service.Ensure cleanliness and condition of assigned station and service areas.Set up station with supplies and equipment.Take Guests’ food and beverage orders as needed.Retrieve all alcoholic beverage orders from bar as needed and serve to Guest.Open wine/champagne bottles and serve.Make all varieties of coffee.Serve all food courses and beverage items, clear each course and bus tables in accordance with standards. Remove soiled wares from tables as assigned and transport to dish washing area.Anticipate Guests’ needs, respond promptly and acknowledge all Guests, however busy. Maintain positive Guest relations at all times.Interact in a courteous and professional manner with Guests, supervisors, co-workers, and other departments.Follow supervisor’s instructions.Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.Complete closing duties, such as: Properly store all reusable goods, clean all equipment as assigned, restock all items for next service, and remove all dirty linen.JOB REQUIREMENTS:Must be willing to work a variety of day/night and weekend shifts.Must be able to read, write, and speak English.Must be able to work independently.Able to be on your feet for long periods of time.Must be able to lift and carry a minimum of 50 pounds for a minimum of 300 feet.Must be able to push or pull carts or equipment weighing 50 pounds or more.Ability to understand Guests’ service needs.Ability to work cohesively with co-workers and other departments as part of a team.Must be able to pass a background check.The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.If you need accommodation for any part of the application process because of a medical condition or disability, please call (408) 562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.Qualifications

Skills

Required

Customer Service

NovicePreferred

Decision Making

NoviceBehaviors

:Motivations

:Education

Experience

Licenses & Certifications

Preferred

CA RBS Training

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