Physician Services Cash Research Representative - Remote

JOB SUMMARYThe core responsibilities of a Cash Research Associate are to identify the correct location for the payments and determine how the money will be appropriately moved. This position is also responsible for locating payments identified as deposited by a patient or insurance company but not yet applied to the correct invoice. Posting the data involves using correct payment codes, FSC, and ANSI denial codes to populate fields on the correct screen in the practice management system. The Associate may be required to complete additional paperwork in order to reconcile batches. The Associate may also be required to utilize multiple websites or communicate with multiple insurance companies via telephone in order to complete required tasks. All job functions must be completed with a minimum of errors. The Associate must be able to work independently.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned.Manage holding/suspense accounts to maintain timely follow-up response.Research payments identified as missing.Enter alphabetic, numeric, or symbolic data.Contact Manager to resolve questions, inconsistencies, or missing data.Learn computer applications as they relate to denial management systems; proficiency in at least 2 of the multiple practice management systems (Epic, IDX, ADS), and insurance carrier websites.Assist cash applications department to locate missing EOBs, patients, and various projects as assigned.KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge of Epic or IDX preferred.Attention to detail - ability to maintain speed while upholding accuracy.Knowledge of CPT, ICD-9, or medical terminology preferred.Good communication skills.Excellent problem-solving skills.Intermediate knowledge of Excel.Ability to meet deadlines and work as a part of a team.Must be organized.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.High School diploma or equivalency required, some college preferred.1-2 years of experience in Insurance/healthcare and/or previous data entry responsibilities.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to work in a sitting position, use a computer and answer the telephone.Includes the ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Office Work Environment.Hospital Work Environment.Compensation and Benefit InformationCompensationPay: $13.40 - $20.00 per hour. Compensation depends on location, qualifications, and experience.Position may be eligible for a signing bonus for qualified new hires, subject to employment status.Conifer observed holidays receive time and a half.BenefitsConifer offers the following benefits, subject to employment status:Medical, dental, vision, disability, and life insurance.Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.401k with up to 6% employer match.10 paid holidays per year.Health savings accounts, healthcare & dependent flexible spending accounts.Employee Assistance program, Employee discount program.Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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