Kaizen Lab Inc.
RITUAL COFFEE BARISTA (HAIGHT) San Francisco, CA
Kaizen Lab Inc., San Francisco, California, United States, 94199
Ritual Coffee is seeking a hard-working and enthusiastic barista to create experiences that change the way people know coffee. We are looking for that special someone who is dedicated to customer service, teamwork, and quality to work in our sun-drenched cafe on Haight Street.As our new barista, you do not need to know our exact systems and techniques before you start, but you need to be self-aware and humble – able to jump in, be helpful and problem-solve where needed. People who do not take initiative, who are not customer oriented, not open to feedback, nor passionate about coffee need not apply. You are meant for this role if you are a team player with a strong interest in and appreciation for coffee quality.Ultimately, we are looking for someone who has a talent for people, coffee, and supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can’t wait to meet you!RESPONSIBILITIES
Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed.Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards.Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual.Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations.Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes.Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment.QUALIFICATIONS
Love of coffee.Excellent interpersonal one-on-one, team, and partnership skills.High level of emotional intelligence with a positive outlook and good sense of humor.Seeks out feedback and is excited about self-growth and improvement within the context of the job.Ability to thrive in a fast-paced environment.Able to handle critical customer situations with ease.Must pay strong attention to detail and have passion for high-quality products.Possession of a current Food Handler’s Card.EXPERIENCE
Minimum 1 year experience in a customer service position.Experience with soliciting and implementing feedback to improve performance.PHYSICAL REQUIREMENTS
Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week.Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds.Stand and move throughout the cafe/office.Must be able to interact with customers for at least eight (8) hours per day and five (5) days per week.Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Have consistent and reliable onsite attendance at the cafe/office.Proficient interpersonal relations and communicative skills in English.Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently.Work under pressure with changing, ambiguous priorities.Communicate effectively and promptly to clients, vendors and employees of the organization.High level of manual dexterity to adeptly type and use computer equipment.COMPENSATION + BENEFITS
Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting Barista wage is $18.07 per hour plus tips.CLASSIFICATION & SUPERVISION
This is a regular, full time, hourly, non-exempt position 30-40 hours per week.Baristas are expected to work at least one weekend day.Baristas are supervised by the Cafe Manager.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Ritual Coffee Roasters, Inc. has implemented a mandatory COVID-19 vaccination policy. Proof of vaccination will be required as a condition of employment. Ritual Coffee Roasters, Inc. will continue to comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or strongly held religious beliefs.We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.Ritual Coffee Roasters Inc is an EEO employer - M/F/Vets/Disabled.
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Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed.Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards.Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual.Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations.Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes.Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment.QUALIFICATIONS
Love of coffee.Excellent interpersonal one-on-one, team, and partnership skills.High level of emotional intelligence with a positive outlook and good sense of humor.Seeks out feedback and is excited about self-growth and improvement within the context of the job.Ability to thrive in a fast-paced environment.Able to handle critical customer situations with ease.Must pay strong attention to detail and have passion for high-quality products.Possession of a current Food Handler’s Card.EXPERIENCE
Minimum 1 year experience in a customer service position.Experience with soliciting and implementing feedback to improve performance.PHYSICAL REQUIREMENTS
Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week.Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds.Stand and move throughout the cafe/office.Must be able to interact with customers for at least eight (8) hours per day and five (5) days per week.Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Have consistent and reliable onsite attendance at the cafe/office.Proficient interpersonal relations and communicative skills in English.Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently.Work under pressure with changing, ambiguous priorities.Communicate effectively and promptly to clients, vendors and employees of the organization.High level of manual dexterity to adeptly type and use computer equipment.COMPENSATION + BENEFITS
Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting Barista wage is $18.07 per hour plus tips.CLASSIFICATION & SUPERVISION
This is a regular, full time, hourly, non-exempt position 30-40 hours per week.Baristas are expected to work at least one weekend day.Baristas are supervised by the Cafe Manager.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Ritual Coffee Roasters, Inc. has implemented a mandatory COVID-19 vaccination policy. Proof of vaccination will be required as a condition of employment. Ritual Coffee Roasters, Inc. will continue to comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or strongly held religious beliefs.We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.Ritual Coffee Roasters Inc is an EEO employer - M/F/Vets/Disabled.
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