Team Car Care/Jiffy Lube
Crew Chief
Team Car Care/Jiffy Lube, Washington, District of Columbia, us, 20022
Team Car Care/Jiffy Lube Crew Chief - Snohomish, Washington
Embark on a rewarding career journey with us today as a Crew Chief!Pay is $16.98-$17.22 per hour and offers incentive bonus pay for performance.Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m. (working hours can vary by store and may be open as late as 7:00 p.m.), Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them. This is complemented by an extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, program for training certifications, paid vacation days, and swag awards.As a Crew Chief, you're an important part of our management team, focused on giving top-notch service to customers. You'll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Crew Chiefs get training for different jobs and can move up in our company. Join us as a Crew Chief for leadership experience and chances to grow your skills and career.Team Car Care (TCC) oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. We are dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.Responsibilities
Responsibilities will include but will not be limited to:Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus.Coaching and executing excellent customer service while creating an exceptional guest experience.Setting a positive example as a leader while building team engagement and efficiency.Ensuring our quality control measures and processes are followed consistently.Carrying out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives.Assisting the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.Providing clear and detailed direction to the team consistently.Ensuring that the service center is clean, safe, and presentable per the Guide to Excellence (GTE).Providing guidance and mentoring to the automotive technicians and CSAs.Performing opening and closing duties when the General Manager (GM) is off.Assisting the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need.Leading daily team huddles and store meetings, setting the direction for achieving the business goals.Managing inventory and product order that meets the business need.Adhering and holding others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests.Assisting guests with their questions and needs, in-person, electronically, or via the telephone.Qualifications
Qualifications include:One to three years of retail management experience; professional automotive experience is not required.Exceptional oral and written communication skills.A proven leader that possesses the ability to inspire and motivate diverse groups of people.Sound business sense and a comprehensive understanding of the retail industry.Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results.A positive, helpful attitude as well as professional conduct and appearance always.Enjoys and is energized by a fast-paced, flexible, high-performance retail environment.A
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Embark on a rewarding career journey with us today as a Crew Chief!Pay is $16.98-$17.22 per hour and offers incentive bonus pay for performance.Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m. (working hours can vary by store and may be open as late as 7:00 p.m.), Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them. This is complemented by an extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, program for training certifications, paid vacation days, and swag awards.As a Crew Chief, you're an important part of our management team, focused on giving top-notch service to customers. You'll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Crew Chiefs get training for different jobs and can move up in our company. Join us as a Crew Chief for leadership experience and chances to grow your skills and career.Team Car Care (TCC) oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. We are dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.Responsibilities
Responsibilities will include but will not be limited to:Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus.Coaching and executing excellent customer service while creating an exceptional guest experience.Setting a positive example as a leader while building team engagement and efficiency.Ensuring our quality control measures and processes are followed consistently.Carrying out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives.Assisting the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.Providing clear and detailed direction to the team consistently.Ensuring that the service center is clean, safe, and presentable per the Guide to Excellence (GTE).Providing guidance and mentoring to the automotive technicians and CSAs.Performing opening and closing duties when the General Manager (GM) is off.Assisting the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need.Leading daily team huddles and store meetings, setting the direction for achieving the business goals.Managing inventory and product order that meets the business need.Adhering and holding others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests.Assisting guests with their questions and needs, in-person, electronically, or via the telephone.Qualifications
Qualifications include:One to three years of retail management experience; professional automotive experience is not required.Exceptional oral and written communication skills.A proven leader that possesses the ability to inspire and motivate diverse groups of people.Sound business sense and a comprehensive understanding of the retail industry.Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results.A positive, helpful attitude as well as professional conduct and appearance always.Enjoys and is energized by a fast-paced, flexible, high-performance retail environment.A
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