CompuNet, Inc.
Senior Solutions Engineer - Microsoft SharePoint
CompuNet, Inc., Boise, Idaho, United States, 83708
Why join CompuNet?
CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.
We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.
What You'll DoOur engineers are the foundation of success for our customers and our business. We are seeking a Senior Solutions Engineer with a Modern Infrastructure focus to join our team in Boise, ID. This role will provide value for our clients in both pre-sales design and post-sales implementation. This role will perform the following responsibilities:
Collaborate with the sales team to build a winning strategy for our clients.
Perform necessary Pre-Sales technical functions to create systems designs.
Build Bill of Materials (BoM), create illustrations and diagrams and provide Statements of Work (SoW).
Relay technical information to both technical and non-technical staff.
Post-Sales Implementation of systems designed.
Produce post Implementation project documentation.
Provide proficient end-user systems administration training (post implementation) of CompuNet installed solutions.
Develop strategic relationships with our key manufacturer Partner SE's.
Key Expectations of this role:
Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
Ability to communicate on a high level regarding multiple technologies.
Maintain existing certifications and grow to new areas with certification.
Participate in all team functions including calls, meetings, events, etc.
Communicate Microsoft 365 (with a focus on SharePoint, OneDrive and Teams) product benefits and professional services capabilities to both technical IT teams and business leaders.
Support and grow the value and productivity customers receive from using Microsoft Technologies around Microsoft 365 and collaboration products.
Independently gather and translate client business requirements into a use case for Microsoft 365 (or other products) and drive adoption.
Effective whiteboard storytelling to be able to communicate designs and strategies with a client and team members.
Post-sales implementation of solution designed and aid in the customer adoption experience.
Ensure customers understand the relevant application features, infrastructure, and operations implications of the solution.
Participate in occasional speaking engagements to provide technical expertise for "go-to market" strategies or other related events.
Assist our company with internal IT deployments/implementations of any Microsoft 365 solutions (as needed).
Be a Microsoft 365 / SharePoint / Teams subject matter expert, understanding both licensing and product function.
Expertise in SharePoint Online site design, permissions and security, workflows, document retention and migration.
Develop and grow Microsoft 365 market opportunities and strategies.
To listen and address customer technical challenges and design the right solution that scales and integrates to their desired expectations.
To be an active participant in the larger CompuNet Modern Applications Group.
To accept mentorship from CompuNet Solutions Architects, Principal Engineers, and Senior Solutions Engineers on the team.
To own the opportunity lifecycle (pre-sales, solution delivery and on-going solution optimization).
Who You AreYou're a strong team player that is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities and/or education:
Bachelor's degree or a combination of relevant education, training or experience.
3+ years' experience designing and implementing solutions.
5+ years' experience in related field with one or more of our key vendors' products.
5+ years' of professional IT and technology reseller industry experience preferred.
5+ years of industry experience with Microsoft products.
Demonstrated knowledge of SharePoint Online and Microsoft 365 plans for commercial and government sectors and hybrid connectivity between Microsoft 365 and on-premises servers and clients.
Experience with migrations of SharePoint Server to SharePoint Online.
Experience with third party migration tools for SharePoint Server and Microsoft 365.
Understanding of archiving, eDiscovery, auditing, and mobile device access.
Experience with backup / Recovery for SharePoint, OneDrive for Business and Teams.
Demonstrated knowledge in supporting Windows Server operating systems and their configurations to support SharePoint Server.
Experience with Microsoft Teams and OneDrive concepts and relevant features for businesses of various size and vertical market.
Understanding of core TCP/IP and OSI networking principles.
Experience in customer-facing roles with demonstrated capability in clearly presenting thoughts and ideas confidently to audiences of various sizes and technical knowledge levels.
Demonstrated aptitude for providing exceptional customer service in politically charged environments.
Ability to adapt to the customer's changing needs or requirements as they arise.
Ability to work independently with minimal management supervision and also as part of a global team of Consultants and Engineers.
Possess passion for continuous learning, strong problem-solving skills, critical thinking, and time management skills, and good judgement.
Ability to enhance the technical expertise of peers via the development of product related intellectual capital and mentoring new hires.
Ability to apply knowledge to improve existing products and systems in the customer environment and for internal use.
Assist in developing strategies to gain additional business by communicating opportunities to sales teams.
Preferred Requirements:
Understanding of Windows Server, Virtualization, MS Cluster Server/Multi-vendor Cluster and SAN implementations, Active Directory, Microsoft SQL Server, Skype for Business/Teams, Azure, Identity Management.
Current Windows Server certifications (i.e. MCSA or MCSE certification).
Microsoft 365 certification.
Knowledge of Power Automate and Power BI.
Experience with scripting / programming languages such as JSON and use of PowerShell.
Who we are
CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.
We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.
What You'll DoOur engineers are the foundation of success for our customers and our business. We are seeking a Senior Solutions Engineer with a Modern Infrastructure focus to join our team in Boise, ID. This role will provide value for our clients in both pre-sales design and post-sales implementation. This role will perform the following responsibilities:
Collaborate with the sales team to build a winning strategy for our clients.
Perform necessary Pre-Sales technical functions to create systems designs.
Build Bill of Materials (BoM), create illustrations and diagrams and provide Statements of Work (SoW).
Relay technical information to both technical and non-technical staff.
Post-Sales Implementation of systems designed.
Produce post Implementation project documentation.
Provide proficient end-user systems administration training (post implementation) of CompuNet installed solutions.
Develop strategic relationships with our key manufacturer Partner SE's.
Key Expectations of this role:
Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
Ability to communicate on a high level regarding multiple technologies.
Maintain existing certifications and grow to new areas with certification.
Participate in all team functions including calls, meetings, events, etc.
Communicate Microsoft 365 (with a focus on SharePoint, OneDrive and Teams) product benefits and professional services capabilities to both technical IT teams and business leaders.
Support and grow the value and productivity customers receive from using Microsoft Technologies around Microsoft 365 and collaboration products.
Independently gather and translate client business requirements into a use case for Microsoft 365 (or other products) and drive adoption.
Effective whiteboard storytelling to be able to communicate designs and strategies with a client and team members.
Post-sales implementation of solution designed and aid in the customer adoption experience.
Ensure customers understand the relevant application features, infrastructure, and operations implications of the solution.
Participate in occasional speaking engagements to provide technical expertise for "go-to market" strategies or other related events.
Assist our company with internal IT deployments/implementations of any Microsoft 365 solutions (as needed).
Be a Microsoft 365 / SharePoint / Teams subject matter expert, understanding both licensing and product function.
Expertise in SharePoint Online site design, permissions and security, workflows, document retention and migration.
Develop and grow Microsoft 365 market opportunities and strategies.
To listen and address customer technical challenges and design the right solution that scales and integrates to their desired expectations.
To be an active participant in the larger CompuNet Modern Applications Group.
To accept mentorship from CompuNet Solutions Architects, Principal Engineers, and Senior Solutions Engineers on the team.
To own the opportunity lifecycle (pre-sales, solution delivery and on-going solution optimization).
Who You AreYou're a strong team player that is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities and/or education:
Bachelor's degree or a combination of relevant education, training or experience.
3+ years' experience designing and implementing solutions.
5+ years' experience in related field with one or more of our key vendors' products.
5+ years' of professional IT and technology reseller industry experience preferred.
5+ years of industry experience with Microsoft products.
Demonstrated knowledge of SharePoint Online and Microsoft 365 plans for commercial and government sectors and hybrid connectivity between Microsoft 365 and on-premises servers and clients.
Experience with migrations of SharePoint Server to SharePoint Online.
Experience with third party migration tools for SharePoint Server and Microsoft 365.
Understanding of archiving, eDiscovery, auditing, and mobile device access.
Experience with backup / Recovery for SharePoint, OneDrive for Business and Teams.
Demonstrated knowledge in supporting Windows Server operating systems and their configurations to support SharePoint Server.
Experience with Microsoft Teams and OneDrive concepts and relevant features for businesses of various size and vertical market.
Understanding of core TCP/IP and OSI networking principles.
Experience in customer-facing roles with demonstrated capability in clearly presenting thoughts and ideas confidently to audiences of various sizes and technical knowledge levels.
Demonstrated aptitude for providing exceptional customer service in politically charged environments.
Ability to adapt to the customer's changing needs or requirements as they arise.
Ability to work independently with minimal management supervision and also as part of a global team of Consultants and Engineers.
Possess passion for continuous learning, strong problem-solving skills, critical thinking, and time management skills, and good judgement.
Ability to enhance the technical expertise of peers via the development of product related intellectual capital and mentoring new hires.
Ability to apply knowledge to improve existing products and systems in the customer environment and for internal use.
Assist in developing strategies to gain additional business by communicating opportunities to sales teams.
Preferred Requirements:
Understanding of Windows Server, Virtualization, MS Cluster Server/Multi-vendor Cluster and SAN implementations, Active Directory, Microsoft SQL Server, Skype for Business/Teams, Azure, Identity Management.
Current Windows Server certifications (i.e. MCSA or MCSE certification).
Microsoft 365 certification.
Knowledge of Power Automate and Power BI.
Experience with scripting / programming languages such as JSON and use of PowerShell.
Who we are
CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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