Lazy Acres Market, Inc.
Housewares - Manager
Lazy Acres Market, Inc., Encinitas, California, us, 92023
025 Encinitas - Lazy Acres Natural Market, Encinitas, California, United States of AmericaJob Description
Posted Wednesday, June 5, 2024 at 7:00 AM | Expired Tuesday, June 25, 2024 at 6:59 AMAt Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.Job Title: Housewares ManagerDepartment: HousewaresReports To: Manager of MerchandisingFLSA Status: NonexemptSummaryThe Housewares Manager must have the necessary confidence, commitment, and motivation to move others towards success. Key personality traits and skills to accomplish this are: strong communication skills, good listening skills, strong leadership skills; must be self-motivated, observant, perceptive, decisive, flexible, patient, supportive, and must possess a strong sense of urgency in all duties performed.Essential Duties and ResponsibilitiesLeads by example; models correct behavior and adherence to company policies and procedures.Required to perform all duties of the Housewares Clerk.Must be knowledgeable of merchandise sold in the Housewares Department to educate customers & staff on functions/use of merchandise.Responsible for ordering, receiving, and merchandising.Responsible for all items from the time the product is delivered to the back door until it is purchased by our customers.Orders merchandise or prepares requisitions to replenish merchandise on hand.Receives merchandise and verifies against purchase order. Reports/documents damaged & shorted merchandise following company procedures.Prices merchandise according to handheld scanner and verifies price against purchase order. Reports/documents price discrepancies and “not on file” items.Ability to merchandise “bold displays.”Displays and arranges merchandise on shelves, counters, or tables to promote sales.Changes and/or moves displays to keep merchandise fresh and appealing to the customer.Cleans merchandise, shelves, counters, and tables.Obtains merchandise requested by customers or receives merchandise selected by customers.Operates a cash register following established policies and procedures.Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms/Lazy Acres Market’s cash register procedures.Responsible for accurate balancing of cash register.Maintenance of inventory control especially for theft, shrinkage, and storage.Assures low shrink and waste through proper ordering and inventory control.Responsible for inventory control, preparing for inventory, and inventory results.Takes customers orders for gift baskets or any other special order in the Housewares Department.Creates custom gift baskets following customer’s specifications.Required to make bows for Gift Baskets by hand.Obtains all items required to create gift basket; transfers merchandise used from other departments; completes appropriate paperwork.Ensures custom Gift Basket is accurately priced in accordance to Bristol Farms/Lazy Acres Market specified guidelines.Responsible for all schedule writing done fairly and objectively to drive the needs of the business.Responsible for controlling labor results, including overtime under the supervision of the Store Director.Supervises Housewares’ employees in; but not limited to, sales work, displays, gift basket assembly, receiving, price integrity, taking inventory.Ensures compliance of Employees with established security, sales, and record keeping procedures.Under the supervision of the Manager of Merchandising adheres to department budget and coordinates sales promotions.Responsible for implementing and maintaining all marketing programs.Trains all Housewares employees in suggestive selling techniques, merchandising techniques, & customer service skills on an on-going basis.Responsible for using the tools provided by management to ensure the success of the department.Responsible for communication with the Store Director and Manager of Merchandising on all department related issues.Follows safety work standards and reports any safety hazards to Store Director.Conducts accident investigations and completes paperwork within accordance to Cal Osha SAB-198.Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.Handles customer complaints in such a manner to assure customer satisfaction.Availability requirements include; but not limited to days, evenings, weekends, holidays & occasional overnight.Follows & enforces policies and procedures set forth in the employee handbook at all times.At all times, meets and exceeds Bristol Farms/Lazy Acres Market’s standards in design, presentation, customer service, quality, cleanliness, and leadership.Supervisory ResponsibilitiesThe Housewares Manager is responsible for the overall direction, coordination, and evaluation of the Housewares Department. He or she carries out supervisory responsibilities in accordance with Bristol Farms/Lazy Acres Market policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Customer Service SkillsHousewares Managers are expected to provide customer service that is
extra
ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Housewares Managers are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or employees of Bristol Farms.This is a customer service driven position. The candidate must have the ability to speak, read and understand English.Mathematical SkillsHe or she should have the ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.Reasoning AbilityThe Housewares Manager should have the ability to interpret a variety of instructions in written, oral, diagram, or schedule form. He or she should be able to resolve conflicts in such a manner to create a win-win situation. He or she should be able to analyze a variety of situations, think through to a solution and implement the solution.Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.The noise level in the work environment is usually moderate.Why You’ll Love Working at Lazy Acres Natural MarketAmazing earning potential, paid weekly!A values-based culture that will engage and empower your growth and developmentA strong training program that will build your restaurant and guest service skillsOpportunity for growth within our family of brandsBenefits available – Including medical, dental, vision, and 401KNumerous scholarship opportunities available to full & part time team members20% discount at all Bristol Farms and Lazy Acres locations$60 credit to Shoes for Crews every 6 months of employment
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Posted Wednesday, June 5, 2024 at 7:00 AM | Expired Tuesday, June 25, 2024 at 6:59 AMAt Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.Job Title: Housewares ManagerDepartment: HousewaresReports To: Manager of MerchandisingFLSA Status: NonexemptSummaryThe Housewares Manager must have the necessary confidence, commitment, and motivation to move others towards success. Key personality traits and skills to accomplish this are: strong communication skills, good listening skills, strong leadership skills; must be self-motivated, observant, perceptive, decisive, flexible, patient, supportive, and must possess a strong sense of urgency in all duties performed.Essential Duties and ResponsibilitiesLeads by example; models correct behavior and adherence to company policies and procedures.Required to perform all duties of the Housewares Clerk.Must be knowledgeable of merchandise sold in the Housewares Department to educate customers & staff on functions/use of merchandise.Responsible for ordering, receiving, and merchandising.Responsible for all items from the time the product is delivered to the back door until it is purchased by our customers.Orders merchandise or prepares requisitions to replenish merchandise on hand.Receives merchandise and verifies against purchase order. Reports/documents damaged & shorted merchandise following company procedures.Prices merchandise according to handheld scanner and verifies price against purchase order. Reports/documents price discrepancies and “not on file” items.Ability to merchandise “bold displays.”Displays and arranges merchandise on shelves, counters, or tables to promote sales.Changes and/or moves displays to keep merchandise fresh and appealing to the customer.Cleans merchandise, shelves, counters, and tables.Obtains merchandise requested by customers or receives merchandise selected by customers.Operates a cash register following established policies and procedures.Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms/Lazy Acres Market’s cash register procedures.Responsible for accurate balancing of cash register.Maintenance of inventory control especially for theft, shrinkage, and storage.Assures low shrink and waste through proper ordering and inventory control.Responsible for inventory control, preparing for inventory, and inventory results.Takes customers orders for gift baskets or any other special order in the Housewares Department.Creates custom gift baskets following customer’s specifications.Required to make bows for Gift Baskets by hand.Obtains all items required to create gift basket; transfers merchandise used from other departments; completes appropriate paperwork.Ensures custom Gift Basket is accurately priced in accordance to Bristol Farms/Lazy Acres Market specified guidelines.Responsible for all schedule writing done fairly and objectively to drive the needs of the business.Responsible for controlling labor results, including overtime under the supervision of the Store Director.Supervises Housewares’ employees in; but not limited to, sales work, displays, gift basket assembly, receiving, price integrity, taking inventory.Ensures compliance of Employees with established security, sales, and record keeping procedures.Under the supervision of the Manager of Merchandising adheres to department budget and coordinates sales promotions.Responsible for implementing and maintaining all marketing programs.Trains all Housewares employees in suggestive selling techniques, merchandising techniques, & customer service skills on an on-going basis.Responsible for using the tools provided by management to ensure the success of the department.Responsible for communication with the Store Director and Manager of Merchandising on all department related issues.Follows safety work standards and reports any safety hazards to Store Director.Conducts accident investigations and completes paperwork within accordance to Cal Osha SAB-198.Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.Handles customer complaints in such a manner to assure customer satisfaction.Availability requirements include; but not limited to days, evenings, weekends, holidays & occasional overnight.Follows & enforces policies and procedures set forth in the employee handbook at all times.At all times, meets and exceeds Bristol Farms/Lazy Acres Market’s standards in design, presentation, customer service, quality, cleanliness, and leadership.Supervisory ResponsibilitiesThe Housewares Manager is responsible for the overall direction, coordination, and evaluation of the Housewares Department. He or she carries out supervisory responsibilities in accordance with Bristol Farms/Lazy Acres Market policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Customer Service SkillsHousewares Managers are expected to provide customer service that is
extra
ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Housewares Managers are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or employees of Bristol Farms.This is a customer service driven position. The candidate must have the ability to speak, read and understand English.Mathematical SkillsHe or she should have the ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.Reasoning AbilityThe Housewares Manager should have the ability to interpret a variety of instructions in written, oral, diagram, or schedule form. He or she should be able to resolve conflicts in such a manner to create a win-win situation. He or she should be able to analyze a variety of situations, think through to a solution and implement the solution.Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.The noise level in the work environment is usually moderate.Why You’ll Love Working at Lazy Acres Natural MarketAmazing earning potential, paid weekly!A values-based culture that will engage and empower your growth and developmentA strong training program that will build your restaurant and guest service skillsOpportunity for growth within our family of brandsBenefits available – Including medical, dental, vision, and 401KNumerous scholarship opportunities available to full & part time team members20% discount at all Bristol Farms and Lazy Acres locations$60 credit to Shoes for Crews every 6 months of employment
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