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Habitat for Humanity

Senior Manager, Donor Support for Individual Giving

Habitat for Humanity, Georgia Center, Vermont, United States,


Senior Manager, Donor Support for Individual GivingHabitat for Humanity International (HFHI) is seeking a talented project management professional for the role of Sr. Manager - Donor Support for Individual Giving (IG). The Sr. Manager - Donor Support for IG is an essential resource to the implementation of new and existing individual donor relationships for the Major, Principal, and Planned Giving teams (IG).

This role is responsible for assisting and supporting the frontline fundraisers in implementing strategy and executing day-to-day operational tasks including but not limited to: working with communications to produce proposals, stewardship reports, etc.; and managing portfolios of open development officer positions. They will appreciate working in a strategic environment with metrics in place to help them achieve their annual goals.

Location:

preferred to be based at our administrative headquarters in Atlanta, GA on a hybrid basis, but it may also be remote within the US.

Essential Duties and Responsibilities:

Reporting to the Associate Director - Planned Giving, serve as a skilled project manager for interactions with donors, affiliates, and Habitat internal depts. throughout development and implementation as requested by Major, Principal, and Planned Giving Officers (20%)

Collaborate with Major, Principal, and Planned Giving Officers to develop an overall fundraising strategy to meet/exceed revenue goals; create new proposals and implement plans that meet the needs of the donor relationship as defined by the frontline fundraiser, Directors, Senior Director, and/or VP of Individual Giving (20%)

Execute all duties necessary for the successful implementation of the donor relationship, including cross-functional collaboration with Finance, programmatic subject matter experts, Communications, Donor Relations, Legal and other stakeholders, as appropriate (15%)

Lead and complete semi-annual data share project within the domestic affiliate network to determine potential shared donor relationships and log respective affiliate outreach in donor management database (CRM) (20%)

Attend monthly team meeting for each team (Major, Principal, and Planned Giving) to coordinate and carryout project management responsibilities and/or completion of proposals and reports (20%)

Other duties as assigned (5%)

Project Execution & Monitoring:

Hold primary responsibility for managing the day-to-day ongoing operational aspects of assigned reporting requests for Major, Principal, and Planned Giving

Coordinate the identification and management of an extended support team (including Habitat affiliates, HFHI regional area staff & affiliates and HFHI internal depts.) to successfully implement donor requirements and expectations

Execute all project management processes including managing SharePoint file system to host all documentation related to assigned donors

Collaboration with Finance to set up necessary project codes and financial reporting systems to monitor and report on program

Serve as internal project lead for all HFHI-sponsored events such as Carter Work Project, National Affiliate Conference, and global donor engagement trips, etc. and work with communications dept. to disseminate information to frontline fundraisers for dissemination to donors on these events

Work in collaboration with the Director, Principal Giving and Principal Giving function, including the Chief Executive Officer and Chief Development Officer, to facilitate donor communications from the CEO's office, prepare prospect briefing documents and oversee the development of proposals with the communications team

Evaluation & Reporting:

Monitor and route monthly/quarterly financials to frontline fundraisers after reconciliation by HFHI Finance team; review quarterly outstanding pledges; inform area offices & intl. affiliates, as funds are available, when applicable

Actively participate in sharing of best practices with relevant stakeholders

Develop strong collaboration with major, principal, and planned giving teams through the development of business processes to streamline team effectiveness

Minimum Qualifications:

Bachelor's Degree or equivalent experience

3-4 years in fundraising and/or donor strategy or equivalent experience in project management

Knowledge, Skills & Abilities:

Excellent communication skills, including the ability to write and speak clearly and effectively, and to listen, and an unusual capacity to engage, inspire and persuade

Superior analytical and organizational skills with excellent attention to detail and high degree of personal initiative

Ability to collaborate with others in a complex, matrix-structured, dynamic organizational environment

Fundraising Database experience (Raiser's Edge, Salesforce, etc.)

Demonstrated ability to manage complex tasks involving multiple stakeholders

Fundraising and/or significant customer service experience a plus

Ability to work well both independently and in a team environment

Demonstrated computer skills proficiency (Excel, Word, PowerPoint, and Microsoft Office)

Preferred Requirements:

Prior experience interfacing with donors directly

Experience working in a federated organization structure

Desire to develop skillset towards a career in nonprofit resource development function

Active support of HFHI Values:

Humility

- We are part of something bigger than ourselves

Courage

- We do what's right, even when it is difficult or unpopular

Accountability

- We take personal responsibility for Habitat's mission

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate's qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $62,560 to $73,600.

Staff hired on a hybrid basis in the United States near an HFHI office location (Atlanta, Georgia / Washington, DC and Americus, GA), are required to report to the office on Tuesdays.

About Habitat for HumanityHabitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God's love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.

At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued. As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races (which is inclusive of traits historically associated with race, including, but not limited to, protective hairstyles and hair texture), ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.

We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.

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