Creative Financial Staffing
Collections Specialist
Creative Financial Staffing, Jessup, MD, United States
Collections Specialist - Jessup, MD
About the Company and the Collections Specialist Opportunity:
- CFS is partnering with a repeat client in the food industry located in Jessup, MD
- Due to an upcoming leave, they are looking to bring on two Collections Specialists on a contract to hire basis
- Schedule: M-F flexible work schedule, start between 7-8am and work an 8 hour day. 100% in office in Jessup, MD
- Company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment
- Reports to the Credit and Collections Manager
- Ideal start date: Week of September 30, 2024
- Salary $60,000 - $65,000 depending on experience
- Monitor AR aging and identify and resolve assigned past due accounts by contacting customers via phone and email
- Broker payment plans and resolve collection issues
- Resolve short pay and credit issues in a timely manner
- Email requested invoices and customer Credit Memo(s)
- Research and processes any payment discrepancies, charge backs, returns, and NSF items
- Answer AR phone/email inquiries and follow up
- Provide weekly reporting to Credit Manager
- Maintain current aging for a high volume of customers
- Process and post daily payments received
- Negotiate payment plans as needed
- Perform other job related duties as assigned
Qualifications for the Collections Specialist:
- Associate degree in accounting, finance, or related or comparable work experience
- 3+ years of experience with accounts receivable and collections (not medical billing)
- Experience in the food industry a plus
- Basic Excel skills
- Organized, detail oriented, strong multitasking skills, great customer service and communication skills
- Good understanding of debits and credits
- Must be able to pass a background check and drug screen