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RICEFW Technologies

Project Manager - Senior Information Technology

RICEFW Technologies, Providence, Rhode Island, us, 02912


The Project Manager - Senior Information Technology role will work with the vendors, project managers, subject matter experts, internal and external technical and functional business stakeholders to:Maintain master documentation of overall system functionality.Manage multiple workstreams with multiple vendors and State stakeholders.Work with multiple project managers on State and vendor teams to ensure timely and coordinated delivery of deliverables and various portions of the project.Maintain integrated, master schedule.Monitor timely completion of tasks by vendors and the State.Document the application support procedures for internal and external users.Monitor the documentation and quality of business processes and workflows developed.Ensure comprehensive documentation is developed and maintained by the vendor.

This includes documentation on role-based permissions.Procedures for adding/removing user accounts.Reports identified by the Business stakeholders.

Review deliverables provided by vendors to ensure quality of deliverables prior to approvals.Establish and maintain a RAID log.Establish and maintain a RACI matrix along with the vendors and the State Project Management team.Create and update weekly status reports.Document and report on changes in scope of the project and ensure change control process.Communicate delays and obstacles that may compromise or delay the project.Provide periodic updates to State Project Management and Vendor Management teams on vendor performance and deliverables.Manage budget and financial process of the program.Schedule and facilitate project meetings and distribute meeting meetings, in coordination with vendor.Oversee configuration of system per business specifications.Oversee testing and validation of the system to ensure successful completion of configuration, regression, performance testing as well as planning of User Acceptance Testing.Ensure vendor resolution of defects through the testing phase.Work with Change Management and Agency Readiness teams to ensure training, delivery, and implementation of project initiatives.Qualifications

5+ years of experience with management or IT consulting firm; or similar industry.Demonstrated experience on working on large implementation projects with multiple vendors.Experience working in a team-oriented, collaborative environment.Demonstrated leadership managing people.Ability to elicit cooperation from senior management in multiple agencies.Exceptional communication skills (both written and verbal) and time management skills (ability to multi-task while meeting deadlines).Experience planning and executing migrations and decommissioning of legacy systems (mainframe, IBM/AIX, Oracle, ERP, etc.) to new platforms.Experience in Agile project and SDLC management.Recent experience managing Salesforce projects.Recent experience in project management tools (JIRA and Confluence)Recent experience using Microsoft collaboration tools (Teams, SharePoint, O3NA) preferred.Working experience using ServiceNowPrior State or Government experience a plus.Project Management certification a plus.Preference for candidates to follow the current model of 3 days onsite, 2 days remote work.