Senior Manager, Salesforce Administration

Transforming the way people use energy begins with our people. At EfficiencyOne, we are dedicated to building a culture of diversity, equity, and inclusion that is representative of the customers and communities we serve. As an organization that values and respects the unique characteristics of everyone, we aim to cultivate a culture of creativity and innovation that stems from our differences in backgrounds, perspectives, and experiences. We welcome and encourage applications from equity-deserving groups including Indigenous Peoples, Racialized Persons, African Nova Scotians, Women, Persons with Disabilities, Newcomers to Canada, and Individuals within the 2SLGBTQIA Community. If you require accommodation at any stage of the application or interview process (including different materials or otherwise), please contact us to discuss your needs. About EfficiencyOne EfficiencyOne is a leading energy efficiency enterprise. Our core values are integrity, innovation, and partnership and our purpose is we transform the way people use energy. We work with many outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change. Our core values are Integrity, Innovation, and Partnership. We work with several outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond. We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change. Investing in energy efficiency comes with many benefitslower heating bills, more comfortable spaces, new jobs in your community, and a smaller overall carbon footprint. To date, our work has achieved over $4.8 billion in energy savings, including over $500 million for low-income homeowners and renters. Since 2011, Efficiency Nova Scotia programs have avoided the release of 10.3 megatonnes of greenhouse gas emissions (CO2 equivalent) in the province. If theres a better way to improve energy efficiency, well find it. Find out more about how we are making an impact here . Why youll love working here A culture that understands there is life outside of work and cares about their employees. We offer a fun, social, and inclusive working environment in a newly renovated space, plus hybrid/remote work options, and a strong focus on health, safety, and wellness. Youll enjoy fair, equitable, and competitive compensation aligned with the changing market. We offer an exceptional and holistic benefits plan (65% employer-paid), retirement savings plan (defined contribution), health and personal lifestyle spending accounts, and employee and family assistance program. You can grow at EfficiencyOne, with approved job-related courses, memberships, and designations 100% company-paid. Plus, we make it a priority to ensure employees are provided opportunities to fill internal roles. Being part of a team contributing to Nova Scotias goal of 2050 net-zero carbon. The Opportunity The Senior Manager, Salesforce Administration will be responsible for the vision, architecture, and implementation of Salesforce within EfficiencyOne. This role requires a seasoned professional with deep technical expertise in Salesforce Sales Cloud and Marketing Cloud, combined with strong leadership skills. The ideal candidate will have the capability to develop and execute a strategic roadmap that maximizes the return on investment (ROI) from Salesforce. Key Responsibilities Leadership & Team Management: Oversee a remote/hybrid team of seven, including analysts, administrators, and technical specialists. Provide mentorship and guidance to the team, fostering a collaborative and innovative work environment. Develop and implement strategies to enhance team performance and productivity. Provide strong leadership to drive agility and prioritization to meet annual scorecard and workplan commitments and deliver on energy savings. Strengthen team operations to deliver an optimal shared services model for the organization. Develop and execute a comprehensive roadmap for Salesforce implementation, focusing on maximizing ROI and improving overall efficiency. Lead the architecture and design of Salesforce solutions, including Sales Cloud, Marketing Cloud, EnergyOrbit and potential additional Salesforce, SaaS, and AI integrations. Collaborate with third-party vendors to optimize the Salesforce application layer. Ensure Salesforce is utilized effectively across the organization, conducting audits and implementing best practices. Provide thought leadership in the adoption of Salesforce, driving innovative solutions that align with EfficiencyOnes growth objectives. Act as a key stakeholder in the integration of Salesforce with other business systems. Change Management & Communication: Lead change management initiatives to ensure smooth transitions during Salesforce updates and new implementations. Communicate effectively with all levels of the organization, providing regular updates on Salesforce performance and strategic direction. Engage with executive leadership to align Salesforce initiatives with overall business goals. Required Qualifications Experience: Minimum 15 years of Salesforce administrator experience, with at least 10 years in a leadership role. Proven track record of successful Salesforce implementations and system architecture. Strong technical expertise in Salesforce Sales Cloud , and Marketing Cloud, and knowledge of AI integrations. Leadership: Demonstrated ability to lead and manage remote teams, fostering a high-performance culture. Visionary leader with the ability to develop and execute strategic plans that drive business value. Technical Skills: Deep knowledge of the Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and integration with other CRM systems. Advanced knowledge of Salesforce platform architecture, including custom objects, workflows, process builder, and flow automation. Strong understanding of Salesforce data architecture and data modelling best practices. Experience with Salesforce integration using APIs, middleware, and data connectors (e.g., MuleSoft, Informatica). Expertise in data migration and data cleansing techniques. Ability to oversee and guide the development of custom Salesforce applications and integrations. Experience in conducting system audits and implementing best practices to optimize Salesforce performance. Communication: Exceptional communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Strong interpersonal skills, with the ability to influence and engage with senior leadership. Interested candidates are encouraged to reach out with their resume to Nick Misener at nickvenor.ca or Steph Macintosh via stephvenor.ca . Application Form Venor is an Atlantic Canadian recruiting firm specializing in recruitment solutions, executive search, career transition & outplacement services. Subscribe to stay up-to-date with the latest opportunities, industry insights, events and more. J-18808-Ljbffr