Inside Sales Representative

This Jobot Job is hosted by: Tony Marasco

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Salary: $19 - $21 per hour

We are part of a long established (140+ years) and large national manufacturing organization headquartered in Chicago. Our industrial and steel products have helped to build landmarks across the US. With plants across the country, we are one hundred percent domestic manufacturers, supplying quick and scalable solutions for off-site construction and building. With thousands of employees and millions of tons of production capacity, our products reach across the commercial and residential platforms within infrastructure, commercial and residential buildings, agriculture, transportation, and other industries.

This role will work with our manufacturing facilities in the Ohio Valley Region. Are you interested in developing your sales skills and utilizing your customer service experience? If so, please continue to read as this role may be the one for you!

140+ Years in business

Manufacturing Organization

Growth Opportunity

Competitive Pay

Benefits:

• Low cost medical, dental, and vision benefits
• Profit Sharing Bonus Program
• 401(k) + 4% match
• Tuition Reimbursement
• 100 Hours PTO

Overview:

We are seeking proactive and dedicated Inside Sales Representatives to join our team in Wheatland, PA. Reporting to the Inside Sales Supervisor, the Inside Sales Representative serves as the primary point of contact for our customers, delivering exceptional customer service, driving sales growth, and contributing to the achievement of organizational objectives.

Day to Day Responsibilities:

• Product Knowledge: Develop a thorough understanding of Wheatland’s capabilities and product offerings, with the ability to effectively promote new sales initiatives.
• Customer Relationships: Foster and manage superior customer relationships through open and interactive communication, ensuring a high level of customer satisfaction.
• Order Management: Review customer backlog daily, proactively addressing and resolving potential customer service issues. Prepare and process quotes, enter orders, and coordinate shipments.
• Team Collaboration: Build and maintain effective and professional interdepartmental relationships, adopting a team approach to customer service. Collaborate with the outside sales team to gather and triangulate market intelligence.
• Customer Experience: Identify opportunities to improve the customer experience, implementing action items and potential solutions to enhance service quality.
• Market Analysis: Analyze Wheatland’s pricing and market strategy, driving actions to achieve sales objectives. Participate and contribute to regular conference calls, both internal and external.
• Quality Assurance: Coordinate responses to quality claims, ensuring timely and satisfactory resolution. Assist management with special projects as required.
• Professionalism: Project professionalism in representing the organization, both internally and externally. Provide backup support for other inside sales representatives.
• Attendance: Maintain regular and predictable full-time, onsite attendance during scheduled hours.

Required Qualifications:

• Customer Service experience
• Driven, articulate, personable, accountable
• Analytical Skills: Superior analytical and problem-solving skills
• Mathematics skills
• Organization
• MS Office including Excel, Work, and Outlook

Preferred Qualifications:

• Prior sales experience in manufacturing or industrial sales
• Experience with SAP

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.