Phipps Neighborhoods
Retention Specialist
Phipps Neighborhoods, New York, New York, us, 10261
Position Summary:The Workforce Program
Retention Specialist
offers an excellent opportunity for an ambitious, organized, and flexible professional to utilize their support and program expertise in order to maintain and increase pre and post program retention of OSOW youth and under-skilled community population.This person will report to and work closely with the Program Director to increase program retention for workforce development programs serving youth ages 16-24 within the Workforce Development department. The Workforce Program Retention Specialist will support the strategic program plan for identifying engagement tactics, activities, events, information, and overall communication with our program participants.They must be able to adapt to a fast-paced, continually evolving environment and thrive in a collaborative and team-oriented workplace. They must possess a strong passion for the fight to rise above poverty and the motivation to enact real change in an innovative and dynamic organization.Salary range for this role will be $50,000 to $55,000 based on education, training, and experience.Duties & Responsibilities:The Workforce Program Retention Specialist provides individualized support and coaching to clients including but not limited to: job searching to ensure post program placement retention, monitor client progress identifying where additional support is needed, and check with supported employee and employer at regular intervals, identify solutions to workplace/job placement concerns and facilitate coaching to assist both parties.Work with workforce development team and social service agencies to assist participants in navigating job search, college systems, and resources successfully leading to fulfillment of contractual objectives.Document activities, progress, and outcomes collected on participant and employer activity in an internal database system. Maintain accurate participant records, perform filing and general clerical functions. Track and report on placement activities.Organize and run workshops integrated with labor market information, in-demand occupations, and trends in employment for our participants regarding employability and career pathways.Qualifications:High School Diploma or equivalent required. Bachelor’s Degree from an accredited College or University preferred.2+ years relevant work experience in hiring, training, and working with the targeted population.Other duties may be assigned.Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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Retention Specialist
offers an excellent opportunity for an ambitious, organized, and flexible professional to utilize their support and program expertise in order to maintain and increase pre and post program retention of OSOW youth and under-skilled community population.This person will report to and work closely with the Program Director to increase program retention for workforce development programs serving youth ages 16-24 within the Workforce Development department. The Workforce Program Retention Specialist will support the strategic program plan for identifying engagement tactics, activities, events, information, and overall communication with our program participants.They must be able to adapt to a fast-paced, continually evolving environment and thrive in a collaborative and team-oriented workplace. They must possess a strong passion for the fight to rise above poverty and the motivation to enact real change in an innovative and dynamic organization.Salary range for this role will be $50,000 to $55,000 based on education, training, and experience.Duties & Responsibilities:The Workforce Program Retention Specialist provides individualized support and coaching to clients including but not limited to: job searching to ensure post program placement retention, monitor client progress identifying where additional support is needed, and check with supported employee and employer at regular intervals, identify solutions to workplace/job placement concerns and facilitate coaching to assist both parties.Work with workforce development team and social service agencies to assist participants in navigating job search, college systems, and resources successfully leading to fulfillment of contractual objectives.Document activities, progress, and outcomes collected on participant and employer activity in an internal database system. Maintain accurate participant records, perform filing and general clerical functions. Track and report on placement activities.Organize and run workshops integrated with labor market information, in-demand occupations, and trends in employment for our participants regarding employability and career pathways.Qualifications:High School Diploma or equivalent required. Bachelor’s Degree from an accredited College or University preferred.2+ years relevant work experience in hiring, training, and working with the targeted population.Other duties may be assigned.Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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