Extra Help Emergency Dispatcher I

Salary: $22.26 - $27.14 HourlyLocation : Visalia, CAJob Type: Extra HelpJob Number: EH-010212-24ADepartment: FireOpening Date: 06/15/2024Closing Date: 10/21/2024 11:59 PM PacificThis recruitment will establish an employment list to fill current and any future vacancies for those County departments that have this position, which are the Fire Department and Sheriff's Department. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies within these departments, please submit an online application for consideration.Current vacancy is with the Fire Department located in Visalia. The anticipated life of the list is six (6) months. This position involves shift work in a twenty-four (24) hour, seven (7) day per week operation. Spanish bilingual positions are entitled to an additional $.50 (cents) per hour; a Spanish proficiency exam will be required; applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.Applicants MUST submit a typing certificate verifying a net speed of at least 40 wpm prior to the close of the recruitment; Online typing tests will not be accepted.Applications will be reviewed by Tulare County Human Resources & Development. As extra help positions become available, County departments with the job openings select the most qualified and appropriate applicant for the position available. The number of hours and duration of employment varies by each assignment. Extra help employees may work in a variety of County departments in locations throughout the geographic county area.Extra help employees may not work more than 1,559 hours in any fiscal year from July to June. An extra help employee who mistakenly works in excess of 1,559 hours in a fiscal year does not become a probationary or regular employee. Applications will be active for six months. If you are hired for extra help and you complete a work assignment and then you if you wish to be employed again, you must resubmit an Extra Help application online. There are no benefits associated with extra help positions. See regular job specification for complete job duties and requirements.There are no benefits associated with extra help positions.Typical DutiesLearn standard operating procedures in sending and receiving radio transmissions; receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance; receive calls simultaneously, prioritize them, and maintain status of each; contact appropriate agencies for information and assistance; broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls; dispatch and maintain status on Sheriff's and Fire units, utilizing computer assisted dispatch; read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations, and to know clearly radio procedures and broadcast codes; conduct various civil defense tests; perform clerical functions including typing, filing, maintaining logs and tally sheets; prepare various computer forms; operate teletype terminal in sending and receiving teletype communications; provide general information to the public; maintain and update records and current procedures; attend meetings and training seminars. Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Minimum QualificationsMINIMUM QUALIFICATIONSMinimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.Education:Equivalent to the completion of the twelfth (12th) grade.Experience: One (1) year of general clerical work OR a combination of education and experience; a law enforcement or fire agency.Skill/Ability to:Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; handle multiple tasks, establish priorities for each, and maintain the status of each; remember and relate past and present events; speak clearly and concisely; follow oral and written instructions; remain composed under stress; remain seated for periods of time and operate dispatching equipment while handling multiple and/or lengthy emergency situations; write legibly, file accurately, establish effective working relationships; type accurately at a speed of 40 wmp net; read and comprehend legal terms and terminology; compile appropriate information pertaining to stolen articles, firearms, vehicles and wanted persons; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone and radio messages; deal tactfully with law enforcement agencies and the general public.License or Certificate: Possession of, or ability to obtain, a valid California driver's license.Applicants must submit a typing certificate verifying net speed of at least 40 wpm. Online typing tests will not be accepted.Additional InformationConditions of EmploymentCandidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERNone Assigned.01 The following question measures necessary employment standards. You must respond to this question to be considered for this position. TYPING CERTIFICATE - This position requires a net typing speed of 40 wpm. You must attach a certified copy of a typing certificate*, issued within the last twelve months, to your application prior to the close of the filing period. Applications submitted without a typing certificate will be disqualified. * NO ONLINE TYPING CERTIFICATES ACCEPTED!Have you attached a copy of your typing certificate? (You may fax your typing certificate to 559-615-3023 or email a copy to jdelgado@tularecounty.ca.gov). Yes No 02 The Level I position requires work experience of one (1) year general clerical experience. Describe the work experience you possess that would qualify you for this position and how many years of general clerical experience you possess. 03 Describe how you have handled a typical emergency. This may come from personal experience or work experience. Include how you reacted, the first measures you took, the type of instructions you gave and received to stabilize the situation, and the result or reaction to the action(s) you took. 04 The following question measures desirable employment standards. It is not necessary to answer this question to apply. However, those applicants that have the experience and are able to answer this question may be considered more qualified and given first consideration. Describe any previous dispatching experience in an ambulance, fire or law enforcement agency. Include in your response the type of equipment used including radio console, teletype, and computer assisted dispatch equipment. Required Question