Technical Architect - Public Sector

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category : Customer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.We are looking for multiple Technical Architects at various levels to join our Professional Services Public Sector practice. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers.Your ImpactServe as a trusted advisor to the clientIdentify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertiseGuide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueWork collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinkingIdentify and proactively manage risk areas and commit to seeing an issue through to complete resolutionManage customer expectations; negotiate solutions to complex problems with both the customer and third-party partnersReview and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forwardWork closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needsContribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce PlatformMinimum Requirements5+ years enterprise architecture or consulting experienceStrong application design skills combined with strong data, integration, and security architecture skillsStrong presentation skills. Able to effectively present and defend a point of view to a variety of audiencesDetailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audienceA great listener with the ability to connect with people in diverse rolesValidated ability to analyze, design, and optimize business processes via technology and integrationResourceful and innovative thinker who can work through and solve problemsTravel may be required up to 50% and varies depending on the client requirementsDegree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Qualification for this job is contingent upon acceptable results from a background investigationPreferred RequirementsPrior work experience or desire to work with our Public Sector customers - government agencies, non-profit, educationAbility to convey and convince customers of standard methodologies at various levels within a large organizationApplication design and development backgroundStrong Enterprise Architecture background would be favorableRelevant Salesforce experience is desiredHighly beneficial to have any Salesforce product certifications prior to joining, particularly:Salesforce Certified AdministratorSalesforce Certified Advanced AdministratorPlatform App BuilderSalesforce Certified Sales Cloud ConsultantSalesforce Certified Service Cloud ConsultantFor our FEDERAL AND STATE customers:Familiarity with working in a Salesforce Gov CloudKnowledge of FedRamp, JAB (Joint Authorization Board) or Federal security processesExperience with software applications for: licensing, permitting, inspections, grants management, loan management, emergency program management, content center engagement, constituent interactions, 508 compliant applicationsBenefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityNote : By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring for this role will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at

www.equality.com

and explore our company benefits at

www.salesforcebenefits.com .Salesforce

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce

does not accept unsolicited headhunter and agency resumes.

Salesforce

will not pay any third-party agency or company that does not have a signed agreement with

Salesforce .Salesforce

welcomes all.

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