Tbwa Chiat/Day Inc
Chief of Staff New York, New York, United States, San Francisco, California, Uni
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
Parade is the leader in providing capacity management tools to freight brokers and 3PLs. Our technology platform revolutionizes the digital landscape for our customers with the vision of becoming the Bloomberg Terminal for Trucking, an $800B industry. Our platform has already been recognized by Inc. Magazine, Business Insider, and FreightTech 100... and we're just getting started!Position OverviewReporting directly to the CEO, the Chief of Staff will play a crucial role in supporting the entire senior leadership team. This position requires a unique blend of operational excellence, strategic thinking, and project management skills. The ideal candidate will have a strong background in operations management and the ability to navigate complex business challenges in a fast-paced, high-growth environment.Key ResponsibilitiesExecutive Support and Strategic Initiatives
Act as a strategic partner to the CEO and senior leadership team, providing high-level support on critical business decisions and initiativesCollaborate closely with all members of the senior leadership team to align operations across departments with overall business objectivesDevelop and implement cross-functional projects to drive company growth and efficiencyManage special projects as assigned by the CEO and other senior leadersGeneral Operations
Oversee day-to-day operations, ensuring smooth functioning across all departmentsIdentify and implement process improvements to enhance organizational efficiencyCoordinate with department heads to streamline operations and resolve cross-functional challengesManage key vendor relationships and contractsDevelop and maintain operational policies and proceduresImplement and oversee quality control systemsProject Management
Lead and coordinate major company initiatives and projectsDevelop project timelines, allocate resources, and monitor progressIdentify potential roadblocks and develop mitigation strategiesEnsure projects are delivered on time, within scope, and within budgetPerformance Management and Reporting
Develop and track key performance indicators (KPIs) across all departmentsPrepare comprehensive reports on operational performance for the executive team and boardAnalyze operational data to identify trends and areas for improvementImplement data-driven decision-making processes across the organizationOrganizational Development
Work with HR to develop and implement strategies for talent acquisition and retentionAssist in creating and maintaining a positive company cultureFacilitate cross-departmental communication and collaborationQualificationsBachelor's degree in Business Administration, Operations Management, or related field; MBA preferred6+ years of experience in operations management or a similar roleExperience in a high-growth tech startup environmentStrong understanding of the freight and logistics industry preferredExcellent analytical and problem-solving skillsOutstanding communication and interpersonal abilitiesProven track record of managing complex projects and driving resultsAbility to work in a fast-paced, dynamic environment with changing prioritiesProficiency in project management tools and data analysis softwarePersonal AttributesExceptional leadership and team-building skillsStrategic thinker with strong business acumenHighly organized with meticulous attention to detailAdaptable and comfortable with ambiguityDiscreet and trustworthy, capable of handling confidential informationCompensationThe expected on-target compensation for this role is between $150,000-$200,000 for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.If you're ready to play a pivotal role in shaping the future of freight technology and have the skills to drive our company's success through operational excellence, we want to hear from you. Join our team and be at the forefront of innovation in the logistics industry.Parade is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, positive, professional, and respectful environment for all our employees.
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Act as a strategic partner to the CEO and senior leadership team, providing high-level support on critical business decisions and initiativesCollaborate closely with all members of the senior leadership team to align operations across departments with overall business objectivesDevelop and implement cross-functional projects to drive company growth and efficiencyManage special projects as assigned by the CEO and other senior leadersGeneral Operations
Oversee day-to-day operations, ensuring smooth functioning across all departmentsIdentify and implement process improvements to enhance organizational efficiencyCoordinate with department heads to streamline operations and resolve cross-functional challengesManage key vendor relationships and contractsDevelop and maintain operational policies and proceduresImplement and oversee quality control systemsProject Management
Lead and coordinate major company initiatives and projectsDevelop project timelines, allocate resources, and monitor progressIdentify potential roadblocks and develop mitigation strategiesEnsure projects are delivered on time, within scope, and within budgetPerformance Management and Reporting
Develop and track key performance indicators (KPIs) across all departmentsPrepare comprehensive reports on operational performance for the executive team and boardAnalyze operational data to identify trends and areas for improvementImplement data-driven decision-making processes across the organizationOrganizational Development
Work with HR to develop and implement strategies for talent acquisition and retentionAssist in creating and maintaining a positive company cultureFacilitate cross-departmental communication and collaborationQualificationsBachelor's degree in Business Administration, Operations Management, or related field; MBA preferred6+ years of experience in operations management or a similar roleExperience in a high-growth tech startup environmentStrong understanding of the freight and logistics industry preferredExcellent analytical and problem-solving skillsOutstanding communication and interpersonal abilitiesProven track record of managing complex projects and driving resultsAbility to work in a fast-paced, dynamic environment with changing prioritiesProficiency in project management tools and data analysis softwarePersonal AttributesExceptional leadership and team-building skillsStrategic thinker with strong business acumenHighly organized with meticulous attention to detailAdaptable and comfortable with ambiguityDiscreet and trustworthy, capable of handling confidential informationCompensationThe expected on-target compensation for this role is between $150,000-$200,000 for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.If you're ready to play a pivotal role in shaping the future of freight technology and have the skills to drive our company's success through operational excellence, we want to hear from you. Join our team and be at the forefront of innovation in the logistics industry.Parade is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, positive, professional, and respectful environment for all our employees.
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