Merchant Sales Officer

Job Description: The Merchant Specialist (MS) is the primary solutions architect working in partnership with the GTS and LOB sales teams and clients across BB, GCB and GCBK. The remit could include general support regionally or a specific industry sector focus such as: Healthcare & Colleges/Universities, Consumer & Retail, Commercial Real Estate, Media & Telecom, and General Industries. Industry specialists will have a deep understanding of segment verticals – including growth, opportunities and challenges; know industry specific tools like Yardi, Real Page, Tempus, InstaMed, Oracle, NCR, etc.; and are well versed in points of integrations to specific industry centric peripherals, workflow tools, ISVs. Regional/LOB aligned associates will need to have a deep and wide understanding of the client segment, Payment ecosystem, merchant processing and how to match our solutions against the needs of our clients. The MS's primary objective is to drive sales within their respective portfolios by serving as the technical consultant to both internal sales teams and their clients. Through the client engagement process, the MS will provide consultative services to highly complex processing configurations that result in architected solution which afford clients the ability to process payments in the most optimal and efficient way possible. The MS bridges knowledge gaps within platform configurations, associated product, feature, functionality, application, and usability while providing critical feedback to the product owners within the commerce organization. Required Skills: 2-5 years of direct sales experience or equivalent Expert knowledge of Digital Payments/Receivables, Merchant, or Treasury Experience Proven experience cultivating and strengthening client and business partner relationships Demonstrated experience working with clients on working capital solutions Demonstrated ability to work independently with minimal supervision toward the achievement of personal and team goals Demonstrated effective communication skills, including written, oral and presentation skills Effective planning, prioritization, and time management skills Ability to quickly learn various product solutions Strong analytical and organizational skills Desired Skills: 2-5 years of Core Acquiring (Credit/Debit) industry experience 2-5 years of sales/portfolio management experience, including C-level sales Consultative sales experience with Business Banking, Large Corporate, and/or Commercial Banking clients Experience within one of the five key industries across BB, GCB and GCBK: Healthcare & Colleges/Universities, Consumer & Retail, Commercial Real Estate, Media & Telecom, and General Industries Bachelors or equivalent experience preferred Shift: 1st shift (United States of America) Hours Per Week: 40

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