Americas IFM Account Director

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Ideal candidate will be located in San Francisco or New York CityIn office/onsite five days a weekWhat this job involvesThe Account Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long-term relationship. The Account Director anticipates client needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Account Director creates and manages high-performing teams which not only deliver operational excellence but keep employees engaged and thriving, and in conjunction with the Work Dynamics leadership team, understands the firm’s strategy and goals and can translate those into business opportunities.What is your day to day?Delivery of Client SatisfactionEstablish the vision and strategy of the account plan ensuring alignment with the client objectives and interests.Drive the account plan to deliver high-quality results which exceed the client’s expectations.Become a reference for best-in-class service delivery that can be leveraged to expand Jones Lang LaSalle’s business.Recognize opportunities for account growth, articulate the value proposition, and ensure its implementation across the platform.Build and Manage High Performing TeamsEnsure the best-qualified candidate is hired for all roles on the account.Thoroughly and critically assess direct reports (and directs directs).For every direct report, build actionable and measurable career development plans; engage in consistent conversations regarding progress.Advance the firm’s diversity and inclusion priorities by focusing on talent moves (i.e. hiring, rotation, and promotion).Provide point-in-time coaching to elevate performance.Achieve Financial ResultsManage account financials to ensure the plan is met or exceeded in both growth and profitability.Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography.Mitigate risk for the organization by ensuring A/R is maintained below 60 days payable.Contributes to the Growth of the CompanyBring to the organization any leading practices and/or innovations developed on the account to the firm.Identify opportunities both on account and within the professional network to generate additional revenue – engaging the right cross-functional resources to win.Become an internal reference for best-in-class service delivery that can be leveraged to expand JLL’s business.Required Experience and Technical SkillsBachelor’s degree.MBA or similar post-graduate studies.10-15 years of relevant work/industry experience.Advanced skills and knowledge in the following areas:Client Focus.Results Driven.Natural Coach.Drives Growth.Solutions Oriented.Firm Knowledge.Estimated total compensation for this position:

150,240.00 – 187,800.00 USD per year.The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.Location:

On-site – Atlanta, GA, Chicago, IL, New York, NY, San Francisco, CA.If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributions.Comprehensive Medical, Dental & Vision Care.Paid parental leave at 100% of salary.Paid Time Off and Company Holidays.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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