Westward360
Onnyt Dance Relationship Manager
Westward360, Chicago, Illinois, United States, 60290
DescriptionJob Title:
Relationship Manager
Location:
Primarily remote with occasional visits to our office (for meetings/trainings/etc) at 1464 W Webster Ave, Chicago, IL 60614
Terms:
Full-Time, 7:30a-3:30p (generally)Salary:
$50,000 - $55,000
Benefits:
Group health, vision, and dental insurance, vacation and sick time, option to sign up for additional life insurance, and option to sign up for 401(k) plan (more detailed information will be provided by HR upon hiring)About Onnyt:
We believe in making dance studios better, period! We provide support to dance studio owners with their day-to-day bookkeeping needs and generate industry specific financial data so they can make the best business decisions possible. We operate in the people business, and that’s why we invest in our employees. We are dedicated to helping our employees develop professionally while achieving a work-life balance, just like we do with our studio owners.About the role:
Onnyt is seeking a friendly and upbeat Relationship Manager to support all aspects of our core team. This is a full-time position. We’re looking for an energetic, personable, and detail-oriented professional to foster strong relationships with our clients. The relationship manager's responsibilities include providing clients with studio specific information, promptly resolving complaints, and ensuring client satisfaction.As a Relationship Manager, you will...Be a liaison between Onnyt and the studio owner clients we serveBuild and maintain strong relationships with prospective and existing clientsHandle and field emails/Google Chat messages from team members and studio ownersManage communications with clients/studio owners to clear up bookkeeping issuesWork with our US and Philippines teams to complete projects and assignmentsOrganize and participate in monthly office hours via Google Meet with each clientReview monthly financial and KPI data with the Onnyt team and studio owners, providing clients with comprehensive information to guide decision-makingProvide support to studio owners and the Onnyt team as neededResolve complaints and issues efficiently and in a timely mannerRequirementsWe value the following attributes and skills:Accounting/bookkeeping background or 1-2 years customer service experienceStrong verbal and written communication skillsExcellent phone etiquette and interpersonal skillsExcellent technology skills including proficiency with G-suite, Excel, and QuickbooksWillingness to step in and help your teammates on behalf of the companyInitiative to learn programs and softwareAbility to learn on the job and work independentlyAbility to manage stressOpen to travel, as there may be sales/networking opportunitiesPersonable and trustworthyDetail-orientedSelf-motivatedDependablePunctual
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Relationship Manager
Location:
Primarily remote with occasional visits to our office (for meetings/trainings/etc) at 1464 W Webster Ave, Chicago, IL 60614
Terms:
Full-Time, 7:30a-3:30p (generally)Salary:
$50,000 - $55,000
Benefits:
Group health, vision, and dental insurance, vacation and sick time, option to sign up for additional life insurance, and option to sign up for 401(k) plan (more detailed information will be provided by HR upon hiring)About Onnyt:
We believe in making dance studios better, period! We provide support to dance studio owners with their day-to-day bookkeeping needs and generate industry specific financial data so they can make the best business decisions possible. We operate in the people business, and that’s why we invest in our employees. We are dedicated to helping our employees develop professionally while achieving a work-life balance, just like we do with our studio owners.About the role:
Onnyt is seeking a friendly and upbeat Relationship Manager to support all aspects of our core team. This is a full-time position. We’re looking for an energetic, personable, and detail-oriented professional to foster strong relationships with our clients. The relationship manager's responsibilities include providing clients with studio specific information, promptly resolving complaints, and ensuring client satisfaction.As a Relationship Manager, you will...Be a liaison between Onnyt and the studio owner clients we serveBuild and maintain strong relationships with prospective and existing clientsHandle and field emails/Google Chat messages from team members and studio ownersManage communications with clients/studio owners to clear up bookkeeping issuesWork with our US and Philippines teams to complete projects and assignmentsOrganize and participate in monthly office hours via Google Meet with each clientReview monthly financial and KPI data with the Onnyt team and studio owners, providing clients with comprehensive information to guide decision-makingProvide support to studio owners and the Onnyt team as neededResolve complaints and issues efficiently and in a timely mannerRequirementsWe value the following attributes and skills:Accounting/bookkeeping background or 1-2 years customer service experienceStrong verbal and written communication skillsExcellent phone etiquette and interpersonal skillsExcellent technology skills including proficiency with G-suite, Excel, and QuickbooksWillingness to step in and help your teammates on behalf of the companyInitiative to learn programs and softwareAbility to learn on the job and work independentlyAbility to manage stressOpen to travel, as there may be sales/networking opportunitiesPersonable and trustworthyDetail-orientedSelf-motivatedDependablePunctual
#J-18808-Ljbffr