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PSG Global Solutions Careers

Jira Administrator and Process Specialist

PSG Global Solutions Careers, Fort Collins, Colorado, us, 80523


Apply now and our proprietary system will quickly have you in front of a live recruiter.The OpportunityDescriptionWe're looking for a

Jira Administrator and Process Specialist , working in

IT (excluding Telecommunication)

industry in

Fort Collins, Colorado, 80528, United States .

Administer and manage Jira, including user management, permission schemes, and system configurations.Customize Jira workflows, screens, fields, and issue types to meet the needs of different teams and projects.Develop and maintain custom scripts, plugins, and automation within Jira to improve efficiency and support complex workflows.Integrate Jira with other tools and systems (e.g., Confluence, SmartSheets, Bitbucket, Slack, CI/CD tools) to streamline processes and enhance collaboration.Develop and maintain Jira boards to track project issues, cost management, and change management.Work with cross-functional teams, including electrical engineers, software developers, systems engineers, and marketing teams, to align tools with business and engineering objectives and processes.Provide support and training to team members on Jira usage, best practices, and new features.Develop and maintain documented training material to enable self-guided learning amongst team.Work with stakeholders to analyze business requirements and translate them into tool (e.g., Jira) customizations and process improvements.Develop and document Jira-related processes and guidelines, ensuring consistency and compliance with organizational standards.Monitor system performance, troubleshoot issues, and provide ongoing maintenance to ensure a high level of uptime and reliability.Stay up to date with the latest tool (e.g., Jira, Confluence, SmartSheets) features, updates, and best practices, and proactively recommend improvements to optimize our use of the platform.

Our Client

Our client has over 20 years of experience in connecting the right people with the right companies.

When you apply to join their team, they will ensure to take all the necessary time to thoroughly evaluate your experience, background, and interest to match you with the right company whether you are interested in IT, Light Industrial, or a Commercial job position.

They focus on listening, following through, and ensuring fit between people, cultures, and attitudes. Our client creates the type of environment that candidates are eager to return to, again and again.

Sounds interesting? Apply, and pursue your perfect career fit!

Experience Required for Your Success

Proven experience as a Jira Administrator or similar role, with strong knowledge of Jira administration, customization, and integrations.Experience with Jira add-ons and plugins (e.g., ScriptRunner, Automation for Jira, Portfolio for Jira).Strong understanding of Agile methodologies and experience supporting Agile teams.Excellent problem-solving skills, with the ability to analyze complex requirements and provide effective solutions.Familiarity with integrating Jira with other tools and systems using APIs or middleware.Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.Experience in process development and documentation.Certification in Jira Administration (e.g., Atlassian Certified Jira Administrator) is a plus.Knowledge of other Atlassian products such as Confluence, Bitbucket, and Bamboo.Experience with scripting and querying languages (e.g., Groovy, JavaScript, SQL, JQL) and REST APIs.Project management or business analysis experience

What Do You Think?Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?