Logo
TechnoGen

Salesforce CPQ Business Analyst

TechnoGen, Plano, Texas, us, 75086


Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

Kforce has a client in Plano, TX that is seeking a Salesforce CPQ Business Analyst. This position reports to the Sr. IT Manager, CRM SFDC.

Primary business interactions include:CRM Team membersKey business stakeholdersDI SW infrastructure teams (as needed)Other CRM vendors and service/solution providersResponsibilities:

The Salesforce CPQ Business Analyst will coordinate and interface with the CRM Team and Product Owners to understand and document solutions for their requirements in the form of User StoriesCreate business requirement specification and business impact documents as requiredParticipate in Scoping, Planning, Prioritization, and requirements activities in coordination with Demand Managers, Solution Managers, Developers, and Business Owners on Enhancement/Change RequestsAs a Salesforce CPQ Business Analyst, you will work closely with Developers, Infrastructure groups and other Support teams on day-to-day application related issues following SLA standardsSupport Data Management and data cleansing activitiesSupport testing of enhancements, new SFDC releases, and interfaces as neededThe Salesforce CPQ Business Analyst will support Business Process Training for SFA, and Customer Service business processes as required

Required Skills : * Undergraduate degree required * 3 years of experience with Salesforce.com CPQ * 1-2 years of experience working in Agile/Scrum development environment using Sprints to deliver minimum viable products (MVP) * Strong Business Process improvement skills; Process mapping, problem identification, application of best practices and standards * Good verbal and written communication skills; Ability to deliver complex concepts through abstract models and presentations to allow others to identify benefits Preferred Knowledge, Skills, Education, and Experience: * Salesforce.com System Administrator and/or Developer certification * Experience with ERP systems such as SAP * Experience with Agile tools (Rally, Jira, Polarion, etc.) * Understanding of business data management and modelling * Leadership, planning, and execution skills Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Basic Qualification :Additional Skills :Rank :B3Requested Date :2023-01-04