General Manager, Condominium

Job TitleGeneral Manager, CondominiumLocationOxon Hill, MD 20745Job DescriptionThe General Manager is an on-site position that serves as a liaison to the homeowners, residents, vendors, board members, committee members, and Associa staff in various internal departments.Duties include but are not limited to:Implement Board policy and directives within the scope of the management agreement. Work with the board on strategic initiatives, policy governance, and association projects.Supervise all administration staff at the community.Employee hiring, training, supervising, and performance management.Prepare schedules and establish priorities for routine and special work projects.Create annual budget.Oversee the administration of the various functions of the community within the projected and approved operating budget.Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.Other duties as assigned.Requirements2+ years of community association experience.Well-versed in condominium association management.Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.CMCA, AMS, or PCAM preferred.Customer service driven and team-oriented with a consultative approach when assisting others.Confident in experience and collaborative spirit.Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.Excellent communication skills (written and oral) and conflict resolution techniques.Company DescriptionWith more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

www.associaonline.com

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