Fulfillment Lead

The Fulfillment Lead supports the fulfillment operations and reports directly to the Fulfillment Manager. This position will often be the first point of contact on a daily basis for questions, feedback or issues. This position will be required to lead staff and provide daily work assignments while also ensuring productivity, quality and safety.
Key Qualities:

• Not afraid to get out into a manufacturing operations environment to work shoulder-to-shoulder with plant leadership to resolve problems and challenges.
• Adept at problem-solving and finding new perspectives, always looking for areas to continuously improve and drive the organization forward
• Flexible, willing, and quick to learn new processes, new technology, and new ways of thinking
• A people person, able to quickly build rapport and relationships at all levels of the organization from the CEO to production operators
• Skilled at leading and influencing people across direct and cross-functional teams

1. Fulfillment: Assist during startup and end of shift activities.
   • Perform in-process quality control checks
   • Review daily paperwork to ensure that it is accurately processed and in a timely manner
   • Audit staff to ensure accuracy in order processing
   • Notify shift supervisor when there are obstacles to productivity or other issues occur.
   • Review Shift Pass Down from previous shift; assist Supervisor in creation of current shift Pass Down.
   • Champion GMP and GDP compliance
2. Labor Management:
   1. Maintain daily labor supply and adjust accordingly to meet customer order needs.
   2. Notify the Supervisor if under/over staffed
3. Train new hires on fulfillment process
4. Initiatives: Fully engage with company initiatives identified as critical to the success of business.
5. Assist in meeting order per hour goals, order accuracy and order compliance
6. Interact with cross-team Internal Stakeholders as needed
7. Other responsibilities and goals assigned as needed by management.

• Experience and desire to support a culture built on collaboration, sharing of ideas and celebration of successes as well as drive for positive outcomes with cross-functional teams.
• High School Diploma or equivalent
• Must be 18 years or older.
• Prior lead or supervisory experience is a plus.
• Able to support, train and provide guidance to assigned team members
• Strong computer skills
• Ability to perform basic math for conversion of units of measure.
• Strong organizational skills with the ability to prioritize multiple assignments
• Ability to read and analyze information.
• Excellent time management.
• Knowledge of inventory control.
• Process improvement mindset.
• Strong oral and written communication skills

1st shift - 7am - 3:30pm M-F - Mandatory OT as needed, possible weekends

COM016

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.