Dana-Farber Cancer Institute
Benefits Manager
Dana-Farber Cancer Institute, Boston, Massachusetts, us, 02298
Dana-Farber Cancer Institute - Benefits Manager
Location: Boston, MassachusettsReporting to the Director of Benefits and Well-Being, the Benefits Manager is responsible for the administration and employee service for the Institute’s health and welfare, retirement, leave of absence programs, and well-being programs. This role requires leading and managing day-to-day operations and improvements with an awareness of the longer-term direction desired for total rewards at DFCI. The individual will partner with key vendors and collaborate closely with other functions within HR and outside of HR. This role will play an essential part in implementing the new technology-based service model within this HR function.
This role is time limited benefit eligible
with an expected end date of November 2025.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds.Key Responsibilities:
Manage customer service center for the Benefits and Leave of Absence teams and ensure they meet expected service standards.Lead implementation of the technology-based service platform, including building and maintaining knowledge base, overseeing training, and supporting employee change management.Administer benefit plans in accordance with plan provisions and documentation, leading the resolution of complex programmatic and system issues.Oversee outsourced leave administration and internal leave of absence service team to assure compliance with FMLA, MA PFML, ADA, and DFCI Policies.Make recommendations for new well-being and benefit programs and modifications to existing programs that align with competitive trends and business needs.Manage large projects and implementations like RFPs, Open Enrollment, and new vendor implementations.Collaborate with internal and external communications teams to develop communication plans, strategies, and materials to support employee understanding and engagement regarding all benefit and leave of absence offerings.Ensure all plans comply with Federal, State, and local benefits laws and regulations, including IRS code, ERISA compliance, and audit requirements.Develop and manage internal reporting of plans and manage all plan audits.Work with the Director of Well-Being and Benefits to administer DFCI’s fringe benefits budget.Manage a team of 2-5 Benefits and Leave of Absence professionals.Supervisory Responsibilities:
YesMinimum Job Qualifications:
B.A./B.S. with a minimum of 6 years of increasingly responsible benefits experience and management experience is required.Technical expertise on varying types of retirement plan design and administration, or commensurate experience, needed.Benefits certification is desirable.Knowledge, Skills, and Abilities Required:
Knowledge in benefits administration and related laws and regulations, including but not limited to ERISA, HIPAA, ADA, FMLA, MA PFMLA.In-depth knowledge of retirement plans and benefits (qualified and non-qualified plans).Solid understanding of benefit administration operations and systems.Ability to develop and communicate long-term plans while managing improvements to current infrastructure and operations.Proven track record of developing junior staff in both benefits-related content and work approach.Strong time and project management skills.Outstanding written and interpersonal skills.Ability to present recommendations effectively to all levels of the Institution.Ability to read, analyze, and interpret complex documents.High level of confidentiality.Progressive experience in HR as well as benefits is a must.Experience in a high-paced environment, including turnaround situations or mergers and acquisitions.MUST be a team player and have superior collaboration skills across organizational functions.Able to see challenges and be energized by opportunities.Strong desire to grow and learn in HR and Health Care.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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Location: Boston, MassachusettsReporting to the Director of Benefits and Well-Being, the Benefits Manager is responsible for the administration and employee service for the Institute’s health and welfare, retirement, leave of absence programs, and well-being programs. This role requires leading and managing day-to-day operations and improvements with an awareness of the longer-term direction desired for total rewards at DFCI. The individual will partner with key vendors and collaborate closely with other functions within HR and outside of HR. This role will play an essential part in implementing the new technology-based service model within this HR function.
This role is time limited benefit eligible
with an expected end date of November 2025.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds.Key Responsibilities:
Manage customer service center for the Benefits and Leave of Absence teams and ensure they meet expected service standards.Lead implementation of the technology-based service platform, including building and maintaining knowledge base, overseeing training, and supporting employee change management.Administer benefit plans in accordance with plan provisions and documentation, leading the resolution of complex programmatic and system issues.Oversee outsourced leave administration and internal leave of absence service team to assure compliance with FMLA, MA PFML, ADA, and DFCI Policies.Make recommendations for new well-being and benefit programs and modifications to existing programs that align with competitive trends and business needs.Manage large projects and implementations like RFPs, Open Enrollment, and new vendor implementations.Collaborate with internal and external communications teams to develop communication plans, strategies, and materials to support employee understanding and engagement regarding all benefit and leave of absence offerings.Ensure all plans comply with Federal, State, and local benefits laws and regulations, including IRS code, ERISA compliance, and audit requirements.Develop and manage internal reporting of plans and manage all plan audits.Work with the Director of Well-Being and Benefits to administer DFCI’s fringe benefits budget.Manage a team of 2-5 Benefits and Leave of Absence professionals.Supervisory Responsibilities:
YesMinimum Job Qualifications:
B.A./B.S. with a minimum of 6 years of increasingly responsible benefits experience and management experience is required.Technical expertise on varying types of retirement plan design and administration, or commensurate experience, needed.Benefits certification is desirable.Knowledge, Skills, and Abilities Required:
Knowledge in benefits administration and related laws and regulations, including but not limited to ERISA, HIPAA, ADA, FMLA, MA PFMLA.In-depth knowledge of retirement plans and benefits (qualified and non-qualified plans).Solid understanding of benefit administration operations and systems.Ability to develop and communicate long-term plans while managing improvements to current infrastructure and operations.Proven track record of developing junior staff in both benefits-related content and work approach.Strong time and project management skills.Outstanding written and interpersonal skills.Ability to present recommendations effectively to all levels of the Institution.Ability to read, analyze, and interpret complex documents.High level of confidentiality.Progressive experience in HR as well as benefits is a must.Experience in a high-paced environment, including turnaround situations or mergers and acquisitions.MUST be a team player and have superior collaboration skills across organizational functions.Able to see challenges and be energized by opportunities.Strong desire to grow and learn in HR and Health Care.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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