IT Support Analyst

Compensation: $25/HR - $32/HRLocation: Onsite. Oklahoma City, OklahomaPosition: IT Support Analyst (Tier II)Inceed has partnered with a great company to help find a skilled IT Support Analyst (Tier II) to join their team! This role offers an exciting opportunity to provide crucial IT support for internal users across the organization. The individual will work hands-on with hardware, software, and network issues, while also contributing to infrastructure upgrades, maintenance, and new implementations. They are looking for a proactive, self-motivated individual who enjoys tackling challenges head-on.Responsibilities:•Provide support for internal users with hardware, software, and account-related issues.•Assist with infrastructure tasks such as implementations, upgrades, and maintenance.•Troubleshoot issues and communicate with users via phone, email, or face-to-face.•Manage virtual servers (Windows) and provide network connectivity/security support.Required Qualifications & Experience:•2+ years of experience with a bachelor's degree or equivalent experience.•Experience supporting/troubleshooting Windows Desktop OS and Windows servers.•Knowledge of Active Directory, network support, and troubleshooting.•Must be professional and customer-focused, working with all users across the organization.•Understanding of security concepts, email management, and O365 support.Nice to Have Skills & Experience:•Understanding SSL certificates and troubleshooting.•PowerShell scripting experience.•VoIP/phone systems management experience, CCNA, or equivalent would be a plus.Perks & Benefits:•Medical, Dental, and Vision insurance•Voluntary and Long-term disability insurance•Paid time off, 401k, and holiday pay•Weekly payIf you are interested in learning more about the IT Support Analyst (Tier II) opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.#LI-BS1#LI-onsite#OKC