Academic Support Coordinator

Reference #: req504 Academic Support CoordinatorWe are currently seeking to fill our Academic Support Coordinator position at the Philadelphia campus with a highly qualified and passionate individual.Job Title: Academic Support Coordinator Department: Forensic Location: Philadelphia FLSA: Non-Exempt, Part-time (20 hours per week)SUMMARY The Academic Support Coordinator performs a variety of administrative activities to support instructional content planning and delivery. The role provides administrative support to academic course directors by assisting with the maintenance of course materials, coordination of instructional delivery, and completion of academic reporting activities. Primary responsibilities include, but are not limited to, arranging course logistics, compiling course materials, and providing academic support to students. This role also collaborates with other departments, such as student affairs, to identify and resolve issues related to students' academic progress.ESSENTIAL DUTIES AND RESPONSIBILITIES The successful incumbent will perform the following duties, with or without reasonable accommodations: Assist team members with collecting or compiling information to complete administration-level functions, such as planning, budgeting, reporting, compliance, and accreditation. Maintain current department and academic calendars; distribute to faculty and students as directed. Coordinate or assist with preparing and compiling course schedules and course-related materials, including syllabi, rosters, exams, evaluations, rubrics, and physical and electronic materials. Coordinate room reservations and schedules for courses, including lab sessions; maintain an updated schedule of room and space utilization related to instructional delivery. Maintain accurate attendance records for students and faculty. Collaborate with team members to schedule meetings; prepare and distribute pre- and post-meeting materials (physical and digital) to attendees. Enter students' academic progress into approved systems of record accurately and in a timely manner, including gradebooks, exam platforms, student information systems, and learning management systems (LMS). Review exam results with individual students, as needed. Collaborate with team members and other departments to identify and resolve issues that may impact students' academic performance; refer issues to other departments, such as student affairs, as appropriate. Coordinate approved travel arrangements for department faculty and staff in accordance with PCOM travel policy, as applicable. Coordinate room reservations for scheduled and ad hoc activities, including testing, exams, and meetings; maintain an updated schedule of room and space utilization. Perform other duties as assigned or requested.REQUIRED SKILLS AND EXPERIENCE Minimum two years' experience in a similar administrative support role, preferably in a higher education setting. High level of computer proficiency in word processing, spreadsheet, presentations, email, and virtual meeting applications, preferably on Google Workspace or Microsoft 365 platforms. High level of customer service. Strong planning and organizational skills. Strong written and verbal communication skills. Strong collaboration skills.EDUCATION AND CERTIFICATIONS High School Diploma or GED required; Bachelor's degree in business administration or a related field preferred.PHYSICAL REQUIREMENTS Ability to stand, walk, and sit for prolonged periods. Ability to view computer screen(s) for extended periods, up to eight hours per day. Manual dexterity and mobility to use personal computers and other office equipment.The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' h alth, life, career and retirement PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.PCOM provides equal education and employment opportunities to all employees and applicants for employment and students without regard to age, race, color, gender, gender identity and expression, national origin, ancestry, sexual orientation, religion, creed, disability, genetic information or marital status in accordance with applicable federal, state and local laws. PCOM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.