Robins Federal Credit Union
Network Administrator
Robins Federal Credit Union, Warner Robins, Georgia, us, 31099
Description
This position will be primarily in-office and located in Warner Robins, GA.
What You'll Do:Assist with hardware and software problems across the server or network infrastructure.Manage complex project plans.Point of escalation for all helpdesk tickets.Assists in monitoring the network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.Assists the Engineers in managing a multi-facility network environment, including the maintenance, backup, installation and trouble shooting of a Local Area Network and Wide Area Network.Assists maintaining network servers by troubleshooting hardware and software issues.Installs and maintains all of the systems with the latest security and patch releases.Evaluates, Implements and maintains all Personal Computers hardware and software applications.Assists in managing backup application software, backup of network files and antivirus updates.Assists maintaining and troubleshooting the Cisco voice and data environment.Individual will provide on-call after-hours support for all systems which may need attention. The rotation schedule will determine the 24 hours/7 day weekly coverage.Recommend changes to improve system and network configurations.Complete other IT duties as assigned.Deliver high level of quality service (both internally & externally), including timely & professional response to Member Service areas.Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.What You Can Expect:
We believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Benefits and Perks
Employer-Paid Benefits:
Health Insurance (only employee premium paid)Short and Long Term DisabilityLife Insurance and AD&DBenefits:
Dental & Vision InsuranceHealth Care and Dependent Care Flex Spending Accounts401K Plan with match (based on length of employment)Perks:
Generous paid time off- Earn over 3 weeks of PTO during your first year of employmentHolidays- 11 observed holidays in addition to paid time offTuition reimbursement- Up to $5000 per yearPerformance based Incentive programRequirements
What you need to Succeed:
BS/BA college degree in an information technology discipline. If no degree, 5 years relevant work experience.6 months related experience.Preferred Education, Certifications & Experience (addition to above):
Microsoft Technology Associate CertificateA+ CertificationCCENT Cisco Certified Entry Networking Technician CertificationKnowledge and Job Performance Requirements:
Understanding of Cisco Network and Voice equipmentKnowledge of PC software and hardware troubleshootingUnderstanding of Microsoft products: Server, Exchange, Active DirectoryVMWare ESX System AdministrationDell EqualLogic SAN managementAbility for critical thinking and problem solvingServer application management and troubleshootingConsistent accuracy and consistently meeting goals and timelinesGood communication skills (written and verbal), strong work ethic and self-motivated.Physical Demands
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.Must be able to lift and carry up to 20 pounds.Vision requirements include close and classroom vision.Rarely required to travel by automobile.Occasionally required to work other than normal business hour
This position will be primarily in-office and located in Warner Robins, GA.
What You'll Do:Assist with hardware and software problems across the server or network infrastructure.Manage complex project plans.Point of escalation for all helpdesk tickets.Assists in monitoring the network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.Assists the Engineers in managing a multi-facility network environment, including the maintenance, backup, installation and trouble shooting of a Local Area Network and Wide Area Network.Assists maintaining network servers by troubleshooting hardware and software issues.Installs and maintains all of the systems with the latest security and patch releases.Evaluates, Implements and maintains all Personal Computers hardware and software applications.Assists in managing backup application software, backup of network files and antivirus updates.Assists maintaining and troubleshooting the Cisco voice and data environment.Individual will provide on-call after-hours support for all systems which may need attention. The rotation schedule will determine the 24 hours/7 day weekly coverage.Recommend changes to improve system and network configurations.Complete other IT duties as assigned.Deliver high level of quality service (both internally & externally), including timely & professional response to Member Service areas.Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.What You Can Expect:
We believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Benefits and Perks
Employer-Paid Benefits:
Health Insurance (only employee premium paid)Short and Long Term DisabilityLife Insurance and AD&DBenefits:
Dental & Vision InsuranceHealth Care and Dependent Care Flex Spending Accounts401K Plan with match (based on length of employment)Perks:
Generous paid time off- Earn over 3 weeks of PTO during your first year of employmentHolidays- 11 observed holidays in addition to paid time offTuition reimbursement- Up to $5000 per yearPerformance based Incentive programRequirements
What you need to Succeed:
BS/BA college degree in an information technology discipline. If no degree, 5 years relevant work experience.6 months related experience.Preferred Education, Certifications & Experience (addition to above):
Microsoft Technology Associate CertificateA+ CertificationCCENT Cisco Certified Entry Networking Technician CertificationKnowledge and Job Performance Requirements:
Understanding of Cisco Network and Voice equipmentKnowledge of PC software and hardware troubleshootingUnderstanding of Microsoft products: Server, Exchange, Active DirectoryVMWare ESX System AdministrationDell EqualLogic SAN managementAbility for critical thinking and problem solvingServer application management and troubleshootingConsistent accuracy and consistently meeting goals and timelinesGood communication skills (written and verbal), strong work ethic and self-motivated.Physical Demands
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.Must be able to lift and carry up to 20 pounds.Vision requirements include close and classroom vision.Rarely required to travel by automobile.Occasionally required to work other than normal business hour