Muscatine Power and Water
IT Operations Administrator I
Muscatine Power and Water, Muscatine, Iowa, United States,
Description
Job Purpose
Assist in all aspects of network configurations, server infrastructure, virtualized infrastructure, endpoint management, monitoring, and support. Assist with and make recommendations regarding the integrity of the network firewall and overall network security. Provide efficient and effective support of application servers, virtual environment, user systems and applications.
Specific ResponsibilitiesAssist with integrity of network firewall and overall network security, including:
Assist in the development and support of Utility-wide security programs.Maintain network security and firewall security, including user accounts and access rights, spam and spyware filtering, and network intrusion assessment, prevention, and detection.Administer virus protection including installation, configuration, upgrades, troubleshooting, and remediation of infected systems and applications.Assist with vulnerability assessments, including the identification and investigation of potential security threats and vulnerabilities in our network. Implement necessary configurations to ensure a secure network.Identify current security environment improvement opportunities and research, plan, and propose possible solutions. Work with other Utility network owners to implement security measures as appropriatAssist in coordination and implementation of incident response and analysis to action or imminent security breaches.Perform patch and driver testing, documentation, and application to workstation and server operating systems. Maintain a library of drivers and service packs for Utility PCs and servers.
Assist in all aspects of network configurations, monitoring, and support, including:
Perform daily monitoring of event logs on the servers and free/used hard drive space on all servers, identifying problems and formulating solutions.Monitor the DNS and DHCP databases for items that need attention and implement solutions.
Provide efficient and effective support of application servers and virtual environment, including:
Maintain the configuration of the existing VMware virtual infrastructureMonitor VMware host and virtual environment health status via existing monitoring system
Other Responsibilities
Draft documentation of security policies and proceduresPresent security training as neededPerform basic administration functions of the Microsoft 365 tenancy, including adding or removing user accounts, applying patches and upgrades to relevant devices, ensure backup and restore methods are functioning properly, and troubleshooting user and server problemsAct as backup to IT Operations Administrator II and the IT Operations SupervisorParticipate, as directed, in appropriate security committees for the UtilityAdminister digital certificates for MISO and/or outside marketing partner.Other duties as assigned.Position Requirements
Qualifications
Knowledge
Bachelor's degree in information technology or networking or equivalent combination of education and experience requiredMinimum 4 years network experience, with at least 2 years of experience in a virtual server (VMware) environmentCurrent MCSE certification, or currently available equivalent. Must maintain certification while employedCisco certification preferredKnowledge, or ability to quickly obtain knowledge, of the Utility network including user and server administrationKnowledge of, and the ability to stay current in, new technologies, standards, and methodologies with respect to applicability, feasibility, productivity, user needs, and potential for maximizing resources, especially for security technologies and controlsStrong working knowledge of Windows operating systems, Microsoft Active Directory, Internet and network connectivity concepts, network security, computer hardware operations and diagnostics, and web/mobile technologyStrong working knowledge of email technologies and SMTP protocolStrong working knowledge of backup technology, firewall concepts, anti-virus and intrusion detection applications, and remote systems management toolsSkills
Excellent verbal and written communication skillsExcellent interpersonal and listening skills, with ability to build productive professional relationships and promote a team atmosphereProficiency with use of Microsoft 365 applications suiteGood judgment and reasoning skillsProblem identification, analysis, and solvingBasic project management skillsAbilities
Ability to work as part of a team, either as team leader or a member of a teamAbility to drive results and ensure work is accomplished properly, safely, and in a timely mannerAbility to read and interpret technical manuals and network diagrams and be able to communicate those concepts to non-technical individualsAbility to work independently, effectively prioritize work, manage multiple tasks, meet deadlines, and adjust work priorities as needed to meet department/organizational objectivesAbility to use discretion in maintaining confidentiality and handling sensitive informationOther Position Requirements
Must be able to attend work on a regular basis and work extended hours as neededMust maintain a method of communication to be contacted by MPW outside normal work hoursWork Environment
Work environment is primarily in an office environment. Regular visits to an industrial coal-fired power plant are requiredMust comply with all safety and site rules at all locations
Full-Time/Part-TimeFull-Time
Salary$73,000 -$87,000 Depending on Qualifications
Number of Openings1
LocationAdministration and Operations Center
EOE StatementDon't meet every single requirement? Studies have shown that diverse candidates are less likely to apply to jobs unless they meet every single qualification. At Muscatine Power and Water, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
MPW is an Equal Opportunity Employer. The Utility does not discriminate in its hiring or employment practices, and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender, gender identity or expression, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by federal, state, or local law (except where an attribute is a bona fide occupational qualification). EOE M/F/D/V
This position is currently accepting applications.
Job Purpose
Assist in all aspects of network configurations, server infrastructure, virtualized infrastructure, endpoint management, monitoring, and support. Assist with and make recommendations regarding the integrity of the network firewall and overall network security. Provide efficient and effective support of application servers, virtual environment, user systems and applications.
Specific ResponsibilitiesAssist with integrity of network firewall and overall network security, including:
Assist in the development and support of Utility-wide security programs.Maintain network security and firewall security, including user accounts and access rights, spam and spyware filtering, and network intrusion assessment, prevention, and detection.Administer virus protection including installation, configuration, upgrades, troubleshooting, and remediation of infected systems and applications.Assist with vulnerability assessments, including the identification and investigation of potential security threats and vulnerabilities in our network. Implement necessary configurations to ensure a secure network.Identify current security environment improvement opportunities and research, plan, and propose possible solutions. Work with other Utility network owners to implement security measures as appropriatAssist in coordination and implementation of incident response and analysis to action or imminent security breaches.Perform patch and driver testing, documentation, and application to workstation and server operating systems. Maintain a library of drivers and service packs for Utility PCs and servers.
Assist in all aspects of network configurations, monitoring, and support, including:
Perform daily monitoring of event logs on the servers and free/used hard drive space on all servers, identifying problems and formulating solutions.Monitor the DNS and DHCP databases for items that need attention and implement solutions.
Provide efficient and effective support of application servers and virtual environment, including:
Maintain the configuration of the existing VMware virtual infrastructureMonitor VMware host and virtual environment health status via existing monitoring system
Other Responsibilities
Draft documentation of security policies and proceduresPresent security training as neededPerform basic administration functions of the Microsoft 365 tenancy, including adding or removing user accounts, applying patches and upgrades to relevant devices, ensure backup and restore methods are functioning properly, and troubleshooting user and server problemsAct as backup to IT Operations Administrator II and the IT Operations SupervisorParticipate, as directed, in appropriate security committees for the UtilityAdminister digital certificates for MISO and/or outside marketing partner.Other duties as assigned.Position Requirements
Qualifications
Knowledge
Bachelor's degree in information technology or networking or equivalent combination of education and experience requiredMinimum 4 years network experience, with at least 2 years of experience in a virtual server (VMware) environmentCurrent MCSE certification, or currently available equivalent. Must maintain certification while employedCisco certification preferredKnowledge, or ability to quickly obtain knowledge, of the Utility network including user and server administrationKnowledge of, and the ability to stay current in, new technologies, standards, and methodologies with respect to applicability, feasibility, productivity, user needs, and potential for maximizing resources, especially for security technologies and controlsStrong working knowledge of Windows operating systems, Microsoft Active Directory, Internet and network connectivity concepts, network security, computer hardware operations and diagnostics, and web/mobile technologyStrong working knowledge of email technologies and SMTP protocolStrong working knowledge of backup technology, firewall concepts, anti-virus and intrusion detection applications, and remote systems management toolsSkills
Excellent verbal and written communication skillsExcellent interpersonal and listening skills, with ability to build productive professional relationships and promote a team atmosphereProficiency with use of Microsoft 365 applications suiteGood judgment and reasoning skillsProblem identification, analysis, and solvingBasic project management skillsAbilities
Ability to work as part of a team, either as team leader or a member of a teamAbility to drive results and ensure work is accomplished properly, safely, and in a timely mannerAbility to read and interpret technical manuals and network diagrams and be able to communicate those concepts to non-technical individualsAbility to work independently, effectively prioritize work, manage multiple tasks, meet deadlines, and adjust work priorities as needed to meet department/organizational objectivesAbility to use discretion in maintaining confidentiality and handling sensitive informationOther Position Requirements
Must be able to attend work on a regular basis and work extended hours as neededMust maintain a method of communication to be contacted by MPW outside normal work hoursWork Environment
Work environment is primarily in an office environment. Regular visits to an industrial coal-fired power plant are requiredMust comply with all safety and site rules at all locations
Full-Time/Part-TimeFull-Time
Salary$73,000 -$87,000 Depending on Qualifications
Number of Openings1
LocationAdministration and Operations Center
EOE StatementDon't meet every single requirement? Studies have shown that diverse candidates are less likely to apply to jobs unless they meet every single qualification. At Muscatine Power and Water, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
MPW is an Equal Opportunity Employer. The Utility does not discriminate in its hiring or employment practices, and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender, gender identity or expression, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by federal, state, or local law (except where an attribute is a bona fide occupational qualification). EOE M/F/D/V
This position is currently accepting applications.