Apis Services, Inc.
ADMINISTRATIVE ASSISTANT
Apis Services, Inc., Claymont, Delaware, United States, 19703
Pay Rate:$25.00 hr
Description of Position
Performs routine clerical, secretarial, and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, collecting and organizing information for performance improvement.
Professional CredentialsPre-employment Tuberculin Skin TestSatisfactory background investigation reportEducation & Experience
High School Diploma or equivalentMinimum of one year secretarial or office experience requiredGood communication and organization skills, professional phone etiquette, and accurate typing skillsProficiency in computer skills, including Microsoft Word, Excel and Hardware troubleshootingResponsibilities
Maintain confidentiality of information for employees, and operations, following all HIPAA guidelines and protocols related to inmate confidentiality.Perform clerical, administrative and secretarial duties accurately and timely. Duties may include, but are not limited, to reports, payroll, and personnel document processing.Compose, type, and distribute meeting notes, routine correspondence, and reports.Develop clinical schedules and maintain clinical databases as required.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Locate and attach appropriate files to incoming correspondence requiring replies.Open, read, route, and distribute incoming mail and other material and answer routine letters.Make copies of correspondence and other printed material as requested.Maintain office supply inventory.Greet visitors and callers, handle their inquiries, and direct them to the appropriate individuals; answer telephones in a professional, courteous, and efficient mannerSet up and maintain paper and electronic filing systems for records, correspondence, and other material to ensure efficient retrieval; may create packets for initial substance abuse/mental health assessments.Follow designated chain of command for resolution of issuesAttend all staff meetings and in-service education programs, as requiredFully complies with security regulations, procedures, and directives of the facilitiesOther duties as assignedKnowledge, Skills, and Abilities
Problem Solving: The ability to identify a problem, or to identify situations that could lead to problems, in an effort to intervene quickly and effectively. This may not involve resolving the issue alone, only recognizing the problem, and demonstrating sound judgment by gathering and analyzing informationCritical Reasoning: Excellent observation skills and the ability to combine pieces of information to form general rules or conclusions, as well as extracting themes or patterns from seemingly unrelated pieces of informationCommunication: Ability to convey complicated information to various audiences, in both written and oral form. Written communication is edited for spelling and grammar, and presents numerical and scientific data appropriately in clear, concise, and accurate mannerTime Management-Ensure that tasks/duties/activities, projects and goals are accomplished accurately and timely.Quality control-Demonstrate accuracy and thoroughness and monitors own work to ensure quality; must be detail-oriented.Adaptability: Quickly adapts to changes in the work environment, manages competing interests, and demonstrates ability to deal with frequent changes, delays or unexpected eventsDependability: Consistently arrives to work on time, follows instructions, responds to management direction, and solicits feedback for continuous improvementStress Tolerance: Recognize crisis situations and react to such in a calm, mature, professional manner. Accept criticism and feedback, and is able to deal calmly and effectively with high stress situationsPhysical Demands and Working Conditions
Intermittent physical activity including walking, climbing, standing, sitting, and repetitive physical activity such as key/data entry and repetitive mental activity such as checking entries in a reportEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form
Description of Position
Performs routine clerical, secretarial, and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, collecting and organizing information for performance improvement.
Professional CredentialsPre-employment Tuberculin Skin TestSatisfactory background investigation reportEducation & Experience
High School Diploma or equivalentMinimum of one year secretarial or office experience requiredGood communication and organization skills, professional phone etiquette, and accurate typing skillsProficiency in computer skills, including Microsoft Word, Excel and Hardware troubleshootingResponsibilities
Maintain confidentiality of information for employees, and operations, following all HIPAA guidelines and protocols related to inmate confidentiality.Perform clerical, administrative and secretarial duties accurately and timely. Duties may include, but are not limited, to reports, payroll, and personnel document processing.Compose, type, and distribute meeting notes, routine correspondence, and reports.Develop clinical schedules and maintain clinical databases as required.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Locate and attach appropriate files to incoming correspondence requiring replies.Open, read, route, and distribute incoming mail and other material and answer routine letters.Make copies of correspondence and other printed material as requested.Maintain office supply inventory.Greet visitors and callers, handle their inquiries, and direct them to the appropriate individuals; answer telephones in a professional, courteous, and efficient mannerSet up and maintain paper and electronic filing systems for records, correspondence, and other material to ensure efficient retrieval; may create packets for initial substance abuse/mental health assessments.Follow designated chain of command for resolution of issuesAttend all staff meetings and in-service education programs, as requiredFully complies with security regulations, procedures, and directives of the facilitiesOther duties as assignedKnowledge, Skills, and Abilities
Problem Solving: The ability to identify a problem, or to identify situations that could lead to problems, in an effort to intervene quickly and effectively. This may not involve resolving the issue alone, only recognizing the problem, and demonstrating sound judgment by gathering and analyzing informationCritical Reasoning: Excellent observation skills and the ability to combine pieces of information to form general rules or conclusions, as well as extracting themes or patterns from seemingly unrelated pieces of informationCommunication: Ability to convey complicated information to various audiences, in both written and oral form. Written communication is edited for spelling and grammar, and presents numerical and scientific data appropriately in clear, concise, and accurate mannerTime Management-Ensure that tasks/duties/activities, projects and goals are accomplished accurately and timely.Quality control-Demonstrate accuracy and thoroughness and monitors own work to ensure quality; must be detail-oriented.Adaptability: Quickly adapts to changes in the work environment, manages competing interests, and demonstrates ability to deal with frequent changes, delays or unexpected eventsDependability: Consistently arrives to work on time, follows instructions, responds to management direction, and solicits feedback for continuous improvementStress Tolerance: Recognize crisis situations and react to such in a calm, mature, professional manner. Accept criticism and feedback, and is able to deal calmly and effectively with high stress situationsPhysical Demands and Working Conditions
Intermittent physical activity including walking, climbing, standing, sitting, and repetitive physical activity such as key/data entry and repetitive mental activity such as checking entries in a reportEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form