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Seminole Hard Rock Support Services

MANAGER - WORKDAY TECH PRODUCT

Seminole Hard Rock Support Services, Fort Lauderdale, Florida, us, 33336


Overview:

The Workday Technical Product Manager is responsible for the strategic management and optimization of the Workday HCM system configuration. This role involves leading system implementations and upgrades, serving as a Workday HCM expert, providing user training and support, and collaborating with various departments to enhance HR processes and workflows.

Responsibilities:System Management:- Lead the implementation, configuration, and maintenance of the Workday HCM system.- Manage system updates, upgrades, and enhancements to ensure optimal performance and functionality.

Process Optimization:- Identify opportunities to streamline and improve HR processes using Workday.- Develop and implement best practices for system usage and continuous process improvements.- Collaborate with HR and other departments to design and implement new system features and functionalities.Product Strategy and Development:- Serve as a thought leader in developing product roadmaps for Workday-related products and services.- Lead and manage major Workday-related projects, including system implementations and upgrades.- Deliver continuous improvement through use of scrum, SAFe, and other agile methodologies.- Coordinate multiple timelines, and resources to ensure successful feature delivery.- Communicate project and sprint status, milestones, and risks to stakeholders.

User Support and Training:- Lead development of training and support to HR staff and other users on Workday functionalities and processes.- Lead the creation and maintenance of Workday Help articles, user guides, training materials, and system documentation.- Provide elevated support for complex system issues promptly and effectively. Work with partners in IT, Finance, and Payroll to resolve Workday related cross-functional issues.

Collaboration and Stakeholder Management:- Work closely with HR, IT, finance, and other departments to ensure seamless integration of Workday with other systems and processes.- Serve as the primary point of contact for Workday-related inquiries and issues.- Build and maintain strong relationships with key stakeholders and vendors.

Qualifications:Education:- Bachelors degree in human resources, information technology, business administration, or a related field.- Certification in Workday (e.g., Workday Pro) is preferred.

Experience:- 5+ years of experience in HRIS management, with a focus on Workday HCM.- Proven experience in system implementation, configuration, and maintenance.

Skills:- Strong knowledge of Workday HCM modules, including Core HCM, Recruiting, Talent, Compensation, and Payroll.- Excellent analytical and problem-solving skills.- Proficiency in data reporting and analysis tools within Workday.- Strong project and product management skills, with the ability to lead and manage multiple projects simultaneously.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Attention to detail and a commitment to data accuracy.

Working Conditions:- Office environment with standard working hours.- Occasional travel may be required for training, conferences, or project-related activities.