MUFG Bank, Ltd.
IT Asset Management - Software Manager, VP
MUFG Bank, Ltd., Tempe, Arizona, us, 85285
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary
In this role you will assist with leading the organizations Software Asset Management by managing, monitoring and controlling software assets through their lifecycle. Responsibilities include focus on planning - both operational & financial, obtaining, discovering, managing, and tracking of software technology assets. Responsibilities include designing, implementing, and governing processes, including ensuring standardized approaches are used to define management systems, roles, and controls; overseeing software-license entitlement and physical inventory management; provisioning assets for employee onboarding and off-boarding; creating & managing reporting dashboards and reports from daily operational to executive summary reporting; coordinating asset handling during mergers, acquisitions, divestitures, and real estate moves; providing utilization data for contract renewals; and supporting financial reporting for total-cost-of-ownership and transparency activities. Additional responsibilities may include assistance with the hardware IT Asset Management function lifecycle.
Responsibilities:Manage inventory and lifecycle of hardware and software assets (including dependencies), to ensure that modifications, withdrawals, and additions are correctly recorded by teams to ensure compliance with vendor contracts.Assist in implementing the strategic direction for the Software Asset Management team.Maintain software data for budgeting, compliance, contract summaries, and cost summaries.Assist in report development to address management requirements.Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the CMDB throughout their lifecycleProvide scheduled key performance indicator (KPI)/metric information and standardized reporting, including compliance on current assets and trend analysesPerform verification and audit of Definitive Media Library (DML) and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track themManage activities concerning license compliance audits to be able to answer to requests from software editors effectivelyMaintain software Risk Control processes, ensuring all process meet required Control objectives while continuously looking for process improvements that mitigate the risks and meet our controls more efficiently and effectively.Design processes relating to software and hardware asset management: execute and enhance themEstablish and maintain documentation of procedures, processes, and reports concerning asset and configuration managementTake part in other ITSM processes, or as required, perform as a back up to maintain operational activitiesDesign, update and maintain IT Asset Management processes and procedures, including improvement activities.Collaborate with infrastructure teams to determine trends in asset performance and maintain best practicesQualifications:
6-8 years' experience working in IT service management, 6-8 years' experience in software asset management, 2-4 years' experience in hardware asset management. Experience in ServiceNow SAM/SAM Pro process and workflow development, design, and creation highly preferred.Experience in a large organization with a remote workforce, preferred4+ years' experience working in highly regulated industries (i.e., banking or financial services), preferredExpert knowledge of IT software lifecycle processes, procurement, reporting, discovery & tracking. IT Hardware Asset Management knowledge also required.Expert knowledge of IT Asset Management Systems, including ServiceNow & Flexera.Strong knowledge of ServiceNow Discovery, configuration management database (CMDB) Updating practices and Dashboard/Reporting creation & management.Expert knowledge of common IT asset management cost savings and risk mitigation strategiesProficient knowledge of License true-ups processes and procedures.Strong knowledge of: ServiceNow SAM/SAM Pro workflow creation, development and designStrategic planning skills and have a thorough understanding of internal & external compliance policies.Software normalization processesSoftware entitlements, including license types and license metricsSoftware discoveryFamiliarity with software contractsOne or more of the following certifications a plus: IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), or IT Asset Management
Education
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
The typical base pay range for this role is between $137K - $170K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary
In this role you will assist with leading the organizations Software Asset Management by managing, monitoring and controlling software assets through their lifecycle. Responsibilities include focus on planning - both operational & financial, obtaining, discovering, managing, and tracking of software technology assets. Responsibilities include designing, implementing, and governing processes, including ensuring standardized approaches are used to define management systems, roles, and controls; overseeing software-license entitlement and physical inventory management; provisioning assets for employee onboarding and off-boarding; creating & managing reporting dashboards and reports from daily operational to executive summary reporting; coordinating asset handling during mergers, acquisitions, divestitures, and real estate moves; providing utilization data for contract renewals; and supporting financial reporting for total-cost-of-ownership and transparency activities. Additional responsibilities may include assistance with the hardware IT Asset Management function lifecycle.
Responsibilities:Manage inventory and lifecycle of hardware and software assets (including dependencies), to ensure that modifications, withdrawals, and additions are correctly recorded by teams to ensure compliance with vendor contracts.Assist in implementing the strategic direction for the Software Asset Management team.Maintain software data for budgeting, compliance, contract summaries, and cost summaries.Assist in report development to address management requirements.Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the CMDB throughout their lifecycleProvide scheduled key performance indicator (KPI)/metric information and standardized reporting, including compliance on current assets and trend analysesPerform verification and audit of Definitive Media Library (DML) and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track themManage activities concerning license compliance audits to be able to answer to requests from software editors effectivelyMaintain software Risk Control processes, ensuring all process meet required Control objectives while continuously looking for process improvements that mitigate the risks and meet our controls more efficiently and effectively.Design processes relating to software and hardware asset management: execute and enhance themEstablish and maintain documentation of procedures, processes, and reports concerning asset and configuration managementTake part in other ITSM processes, or as required, perform as a back up to maintain operational activitiesDesign, update and maintain IT Asset Management processes and procedures, including improvement activities.Collaborate with infrastructure teams to determine trends in asset performance and maintain best practicesQualifications:
6-8 years' experience working in IT service management, 6-8 years' experience in software asset management, 2-4 years' experience in hardware asset management. Experience in ServiceNow SAM/SAM Pro process and workflow development, design, and creation highly preferred.Experience in a large organization with a remote workforce, preferred4+ years' experience working in highly regulated industries (i.e., banking or financial services), preferredExpert knowledge of IT software lifecycle processes, procurement, reporting, discovery & tracking. IT Hardware Asset Management knowledge also required.Expert knowledge of IT Asset Management Systems, including ServiceNow & Flexera.Strong knowledge of ServiceNow Discovery, configuration management database (CMDB) Updating practices and Dashboard/Reporting creation & management.Expert knowledge of common IT asset management cost savings and risk mitigation strategiesProficient knowledge of License true-ups processes and procedures.Strong knowledge of: ServiceNow SAM/SAM Pro workflow creation, development and designStrategic planning skills and have a thorough understanding of internal & external compliance policies.Software normalization processesSoftware entitlements, including license types and license metricsSoftware discoveryFamiliarity with software contractsOne or more of the following certifications a plus: IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), or IT Asset Management
Education
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
The typical base pay range for this role is between $137K - $170K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.