United Software Group
Sr. Business Analyst
United Software Group, Columbus, Ohio, United States, 43224
Job Description: Senior Business Analyst
Work Arrangement:
Hybrid - Contractors will report to work each week on Mondays and Tuesdays
Years of Relevant Experience:
10-14+ years of experience as a Business Analyst developing functional requirements and supporting business users.Preferred Education:
4-year college degree or equivalentCertification:
IIBA-certified Business Analyst
Job Description:
Senior Business Analyst with exceptional communication skills to collaborate within a team environment. The incumbent will be responsible for defining and formalizing functional business requirements, analyzing system functionality, and suggesting process improvements.
Responsibilities:Define functional requirements to articulate system, process, or product/service functionalities aligned with business needs.Develop user (stakeholder) requirements detailing product design, development approach, and test case formulations.Specify Quality-of-service (non-functional) requirements to support system functionalities, including performance, scalability, security, and usability.Define Report Specifications, outlining report purposes, attributes, owners, runtime parameters, and/or develop reports accordingly.Utilize strong organizational and writing skills to create graphical representations of business processes.Support User Acceptance Testing and ensure compliance with defined requirements.Triage and prioritize customer enhancement and incident/bug tickets, validating completeness and accuracy.Provide support and training to new and existing customers/system users.Skills:
Knowledge of Salesforce or similar CRM/ERP softwareProficiency in SQL and Data LoaderAdvanced MS Excel skillsExperience in training, documentation, and presentationQuality analysis and testing expertise
Work Arrangement:
Hybrid - Contractors will report to work each week on Mondays and Tuesdays
Years of Relevant Experience:
10-14+ years of experience as a Business Analyst developing functional requirements and supporting business users.Preferred Education:
4-year college degree or equivalentCertification:
IIBA-certified Business Analyst
Job Description:
Senior Business Analyst with exceptional communication skills to collaborate within a team environment. The incumbent will be responsible for defining and formalizing functional business requirements, analyzing system functionality, and suggesting process improvements.
Responsibilities:Define functional requirements to articulate system, process, or product/service functionalities aligned with business needs.Develop user (stakeholder) requirements detailing product design, development approach, and test case formulations.Specify Quality-of-service (non-functional) requirements to support system functionalities, including performance, scalability, security, and usability.Define Report Specifications, outlining report purposes, attributes, owners, runtime parameters, and/or develop reports accordingly.Utilize strong organizational and writing skills to create graphical representations of business processes.Support User Acceptance Testing and ensure compliance with defined requirements.Triage and prioritize customer enhancement and incident/bug tickets, validating completeness and accuracy.Provide support and training to new and existing customers/system users.Skills:
Knowledge of Salesforce or similar CRM/ERP softwareProficiency in SQL and Data LoaderAdvanced MS Excel skillsExperience in training, documentation, and presentationQuality analysis and testing expertise