Northwest FCU
Lead Fraud Analyst
Northwest FCU, Herndon, Virginia, United States, 22070
Overview
The Lead Fraud Analyst works cross functionally to prevent, mitigate, and manage fraud issues and risks and is responsible for conducting detailed investigations of suspicious activity to prevent, detect, and recover incurred fraud losses. The role also entails assisting the organization in identifying and addressing fraud vulnerabilities along the business line processes and raising awareness of fraud risks with the member base and internal stakeholders.
Responsibilities
Independently investigate, analyze, and respond to internal and external fraud alerts and reports received from multiple sources, including fraud detection software and other internal systemsReview analyst case documentation and SAR filings for completeness, accuracy, and compliance with applicable regulations and provide feedback for improvementIdentify and monitor key fraud indicators and trends using technical data analysis and interpretation in order to adjust existing strategies to ensure continued effectivenessCreate and maintain fraud reporting to track key performance indicators and communicate on the organization's fraud experienceIdentify, assess, and refine fraud and identity theft risks and internal controls including testing to measure program performance and enhance fraud mitigation capabilitiesServe as a subject matter expert in fraud prevention, detection, and mitigation by partnering with the lines of business to effect change and promote awareness through the coordination of fraud detection monitoring effortsStay informed of current fraud trends and best practices in the industry and assist with the development and deployment of fraud mitigation proceduresIdentify and implement process enhancements to create efficienciesCommunicate investigative findings and reports to management regarding trends and areas of exposure, while developing corrective actions that reduce Credit Union's risk of fraudAssist in creating a fraud aware culture through the development and delivery of anti-fraud training and messaging to Credit Union members and member facing personnelAdhere to Bank Secrecy Act (BSA) regulations and all related Credit Union policies and proceduresPerform other related duties as assignedQualifications
Required
Bachelor's degree or equivalent experienceA minimum of 7 years of experience in fraud prevention, Can include: risk management, law enforcement, data analytics, audit, risk management, preferably in the financial services industryExperience in performing fraud risk assessments and implementing controls and process improvementsExperience in writing policies and proceduresExperience in obtaining stakeholder buy in and enacting changeExperience in developing training materials and delivering educational content to intended audienceExperience in developing and interpreting KPIs and reports to monitor fraud trends and flagsWorking knowledge of Microsoft Office suite of products (e.g., Excel, Word, Access) with proficiency reporting and data analysis using these tools or other relevant software (e.g., Tableau)Ability to apply professional skepticism and investigative skills to determine unusual or possible suspicious activityAbility to think critically to interpret data, draw high level conclusions, and identify solutionsHighly effective organizational, time management, and prioritization skillsStrong oral and written communication skills for presentations and reportingDemonstrated self-motivation and the ability to work independentlyDemonstrated ability to build professional relationships and maintain a courteous attitude during stressful and confrontational situationsWorking knowledge of Microsoft Office suite of products, including Excel, Word and AccessMust be able to work the hours of M-F 8:00am-5:30pmAbility to work effectively on-site in our Herndon, VA headquarters and equally effectively remotelyPreferred
Industry certification (e.g., CFCI or CFE)
#NWFCU1
Additional Compensation
Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.
EEO Notice
Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.
NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.
The Lead Fraud Analyst works cross functionally to prevent, mitigate, and manage fraud issues and risks and is responsible for conducting detailed investigations of suspicious activity to prevent, detect, and recover incurred fraud losses. The role also entails assisting the organization in identifying and addressing fraud vulnerabilities along the business line processes and raising awareness of fraud risks with the member base and internal stakeholders.
Responsibilities
Independently investigate, analyze, and respond to internal and external fraud alerts and reports received from multiple sources, including fraud detection software and other internal systemsReview analyst case documentation and SAR filings for completeness, accuracy, and compliance with applicable regulations and provide feedback for improvementIdentify and monitor key fraud indicators and trends using technical data analysis and interpretation in order to adjust existing strategies to ensure continued effectivenessCreate and maintain fraud reporting to track key performance indicators and communicate on the organization's fraud experienceIdentify, assess, and refine fraud and identity theft risks and internal controls including testing to measure program performance and enhance fraud mitigation capabilitiesServe as a subject matter expert in fraud prevention, detection, and mitigation by partnering with the lines of business to effect change and promote awareness through the coordination of fraud detection monitoring effortsStay informed of current fraud trends and best practices in the industry and assist with the development and deployment of fraud mitigation proceduresIdentify and implement process enhancements to create efficienciesCommunicate investigative findings and reports to management regarding trends and areas of exposure, while developing corrective actions that reduce Credit Union's risk of fraudAssist in creating a fraud aware culture through the development and delivery of anti-fraud training and messaging to Credit Union members and member facing personnelAdhere to Bank Secrecy Act (BSA) regulations and all related Credit Union policies and proceduresPerform other related duties as assignedQualifications
Required
Bachelor's degree or equivalent experienceA minimum of 7 years of experience in fraud prevention, Can include: risk management, law enforcement, data analytics, audit, risk management, preferably in the financial services industryExperience in performing fraud risk assessments and implementing controls and process improvementsExperience in writing policies and proceduresExperience in obtaining stakeholder buy in and enacting changeExperience in developing training materials and delivering educational content to intended audienceExperience in developing and interpreting KPIs and reports to monitor fraud trends and flagsWorking knowledge of Microsoft Office suite of products (e.g., Excel, Word, Access) with proficiency reporting and data analysis using these tools or other relevant software (e.g., Tableau)Ability to apply professional skepticism and investigative skills to determine unusual or possible suspicious activityAbility to think critically to interpret data, draw high level conclusions, and identify solutionsHighly effective organizational, time management, and prioritization skillsStrong oral and written communication skills for presentations and reportingDemonstrated self-motivation and the ability to work independentlyDemonstrated ability to build professional relationships and maintain a courteous attitude during stressful and confrontational situationsWorking knowledge of Microsoft Office suite of products, including Excel, Word and AccessMust be able to work the hours of M-F 8:00am-5:30pmAbility to work effectively on-site in our Herndon, VA headquarters and equally effectively remotelyPreferred
Industry certification (e.g., CFCI or CFE)
#NWFCU1
Additional Compensation
Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.
EEO Notice
Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.
NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.