Loan Operations Specialist

Job Description:RolePrimarily responsible for processing of new and existing commercial loans. Also processes new and existing installment loans, mortgage loans, and lines of credit. Assists the Commercial Operations Supervisor in executing the Bank's commercial loan activities in accordance with established loan servicing objectives and philosophies.Essential Duties & ResponsibilitiesParticipates in all commercial loan operational functions of the loan servicing department. Boards new loans, processes loan payments and payoffs and escrow disbursements, and completes collateral perfection and release procedures. Researches issues and responds to inquiries from customers and Bank employees regarding commercial loan servicing matters.Participates in mortgage and installment and line of credit servicing activities for the Bank's non commercial loan portfolio. Boards new loans, processes loan payments and payoffs and escrow disbursements, and completes collateral perfection and release procedures. Researches issues and responds to inquiries from customers and Bank employees regarding non-commercial loan servicing matters.Perform other duties as assigned.Participate in proactive team efforts to achieve departmental and company goals.Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.ExperienceA minimum of one year up to three years of similar or related experience, including preparatory experience.Education/Certifications/LicensesA high school degree or equivalent.SkillsModerate to advanced skills in Microsoft Work and Excel.Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization.In-depth dialogues, conversations and explanations of sensitive and/or highly confidential nature is a normal part of day-to-day experience. Communications can involve motivating, educating and/or advising others on matters of significance.Significant level of trust and diplomacy is required to be an effective subject matter expert in the position.CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.