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Salesforce

Principal Software Engineer

Salesforce, San Francisco, California, United States, 94199


Job Category:

Software Engineering

About Salesforce:

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Identity org at Salesforce is building the next generation of Identity and Authentication services with the goal of tightly integrating all Salesforce products. We run highly available, tier zero, global services that process billions of requests per month for hundreds of millions of users. We’re a high impact and high visibility team. Every user of every Salesforce product uses our services.

The Identity org is expanding to support our tremendous growth. You’ll collaborate with over a dozen teams to solve hard engineering problems around security, availability, scalability, streaming, replication, and user experience. You’ll work on new and existing protocols that we’ve pioneered and adopted in partnership with other industry leaders. You’ll champion our mission to deliver highly available, high throughput, and highly performant services. You’ll contribute to our on-call rotation by responding to and resolving incidents in real time for our customers. You’ll advance our tradition of operational excellence by developing robust automation, monitoring, alerting, and remediation solutions.

Required Skills:

Excellent written and verbal communication

Effective collaboration with multiple teams across time zones

Championing a culture and work environment that promote diversity and inclusion

Clear, concise technical communication particularly about problems and incidents

Exceptional organization and time management skills

Quickly synthesizing information from disparate sources of knowledge

Fluency in at least one object-oriented language with strong object-oriented programming skills

Applying solid engineering principles

Proficiency with distributed version control

Experience with Test Driven Development and unit, functional, integration, and performance testing

Experience building microservices that not only scale but are also fault tolerant

Experience building services that expose both gRPC and REST endpoints

Experience working with distributed systems

Familiarity with distributed events, stream processing, and serialization, e.g., Kafka, Avro

Familiarity with workflow orchestration and durable execution, e.g., Temporal

Familiarity with caching, e.g., Redis, ElastiCache

Demonstrated history of service ownership, operational excellence, and successful incident response and remediation

Experience monitoring services including telemetry, logging, metrics, aggregation systems and dashboards, and SLOs/SLAs and related statistical functions

Familiarity with CI/CD pipelines, e.g., Git, Jenkins, Spinnaker

Desired Skills:

Success working in regulated environments, e.g., government, health care, finance

AWS expertise, e.g., EC2, EKS, S3, DynamoDB, etc.

Authentication or Application Security related experience

Familiarity with fundamental mesh and network technologies, e.g., Istio, DNS, Load Balancing, TCP/IP, HTTP, DNS, curl, openssl

Familiarity with container and orchestration services, e.g., Docker, Kubernetes, Helm

Familiarity with cloud security best practices including policy, audit, encryption, identity, and secret management, e.g., TLS and PKI systems and x509 certificate management

Exposure to configuring, deploying, securing, managing, and maintaining large, fault tolerant, cloud-hosted systems including auto scaling, automatic failover and recovery, monitoring, security, performance tuning, troubleshooting, and disaster recovery

Compensation:For Washington-based roles, the base salary hiring range for this position is $176,800 to $296,400.

For California-based roles, the base salary hiring range for this position is $176,800 to $296,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.

More details about our company benefits can be found at the following link:

Salesforce Benefits .

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