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TechWish

Jira Service Management

TechWish, Manassas, Virginia, United States, 22110


Techwish is seeking a Jira administration(Jira Service Management)for a long term contract engagement with one of its esteemed clients in Manassas, VA. This is an onsite hybrid position that requires consultant to work 2-3 days from office.Main required skills:Atlassian administration (Jira, JSM, Confluence) - both for Data Center and CloudGroovy scripting to automate service requests & business flowsBitbucket source code management and administrationRedhat/Linux administrationBasic understanding of running and troubleshooting applications within containersBasic Governance, Risk, and Control experience is a plugJob Duties :• Design, implement, and maintain business services and flows in the Atlassian Suite. This includes:• Creating and maintaining workflows• Benefits and limitations of Proforma form fields• Custom field configurations and impacts• Setup and troubleshoot automation rules, jobs, listeners, endpoints, etc.• Provide support to customer teams through Jira requests, document and understand requirements, seek clarification, and follow through with agreed outcomes• Automate, enhance, and troubleshoot services using Groovy (Scriptrunner application plugin)• Experience with migration of an on-prem instance to the SaaS cloud offering is a plusBitbucket Data Center & Cloud Professional (4-5)Confluence Data Center & Cloud Professional (4-5)Groovy scripting Professional (4-5)Jira Data Center & Cloud Professional (4-5)Jira Service Management (JSM) Data Center & Cloud Professional (4-5)RHEL Administration Junior (1-3)