United Software Group
Desktop Engineer -Redlands CA / Ontario CA - Onsite day 1
United Software Group, Redlands, California, us, 92375
Hi
This is Sudheer from United Software Group Inc. Hope you're doing great today.
I have an opening for the below requirement. If you're interested please let me know.
Title: Desktop Engineer
Location: Redlands CA / Ontario CA -Onsite day1
Duration: Long Term
Job Description:•Address user tickets regarding hardware, software and networking.•Walk customers through installing applications and computer peripherals.•Ask targeted questions to diagnose problems.•Guide users with simple, step-by-step instructions.•Conduct remote troubleshooting.•Test alternative pathways until you resolve an issue.•Customize desktop applications to meet user needs.•Record technical issues and solutions in logs.•Direct unresolved issues to the next level of support personnel•Follow up with clients to ensure their systems are functional.•Report customer feedback and potential product requests.•Help create technical documentation and manuals.
*Requirements and skills*•5+ years' work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role•5+ years Hands-on experience with Windows/Linux/Mac OS environments•Working knowledge of office automation products and computer peripherals, like printers and scanners•Knowledge of network security practices and anti-virus programs•Ability to perform remote troubleshooting and provide clear instructions•Excellent problem-solving and multitasking skills•Customer-oriented attitude•BSc in Computer Science or relevant field
Thanks & Regards
Sudheer
Senior US IT Recruiter
UNITED SOFTWARE GROUP INC
Ph. Direct: 614.495.9222 Ext 292
Direct no: 1 614 683 0955
Fax: 866-764-1148
Email: sudheer.v@usgrpinc.com
6000 Venture Dr,
Ste C-D, Dublin, Ohio 43017
www.usgrpinc.com
USG is recognized by
INC.
5
0
0
0
as America's Fastest-Growing Private Companies. USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here UNSUBSCRIBE.
This is Sudheer from United Software Group Inc. Hope you're doing great today.
I have an opening for the below requirement. If you're interested please let me know.
Title: Desktop Engineer
Location: Redlands CA / Ontario CA -Onsite day1
Duration: Long Term
Job Description:•Address user tickets regarding hardware, software and networking.•Walk customers through installing applications and computer peripherals.•Ask targeted questions to diagnose problems.•Guide users with simple, step-by-step instructions.•Conduct remote troubleshooting.•Test alternative pathways until you resolve an issue.•Customize desktop applications to meet user needs.•Record technical issues and solutions in logs.•Direct unresolved issues to the next level of support personnel•Follow up with clients to ensure their systems are functional.•Report customer feedback and potential product requests.•Help create technical documentation and manuals.
*Requirements and skills*•5+ years' work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role•5+ years Hands-on experience with Windows/Linux/Mac OS environments•Working knowledge of office automation products and computer peripherals, like printers and scanners•Knowledge of network security practices and anti-virus programs•Ability to perform remote troubleshooting and provide clear instructions•Excellent problem-solving and multitasking skills•Customer-oriented attitude•BSc in Computer Science or relevant field
Thanks & Regards
Sudheer
Senior US IT Recruiter
UNITED SOFTWARE GROUP INC
Ph. Direct: 614.495.9222 Ext 292
Direct no: 1 614 683 0955
Fax: 866-764-1148
Email: sudheer.v@usgrpinc.com
6000 Venture Dr,
Ste C-D, Dublin, Ohio 43017
www.usgrpinc.com
USG is recognized by
INC.
5
0
0
0
as America's Fastest-Growing Private Companies. USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here UNSUBSCRIBE.