Oak View Group
Systems and Project Manager | Alerus Center
Oak View Group, Grand Forks, North Dakota, United States, 58203
Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position Summary:They Systems and Projects Manager will manage, operate, and oversee building systems and special projects. Assist all departments with respect to the operations of these systems. Act as an Information Technology manager and work closely with administrative staff and the external IT service provider. Provide oversight and direction to other special projects including contracts, insurance, training, scheduling, and safety systems.This role will pay a salary of $48,000-$58,000.Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This position will remain open until October 27, 2024Responsibilities:Manage all technical services, including information technology, telecommunications, and audio and visual communicationsManage operating and capital budget of relevant IT-related systemsInterview, select, and train part time employeesAssist with game/event presentation elements including audio and video systems, house and egress lights, clock and scoring system, and others as neededOversee and maintain fire panel and all related functions such as training, maintenance, assessment, and overall operationOversee inventory, operation, troubleshooting, and maintenance of the CCTV system and Control Access SystemManage maintenance of facility sound, lighting, video scoreboard, cameras, closed circuit and cable TV, outdoor marquee, IT/Wifi, phone and other audio/visual systemsProvide clients with all audio, video, internet, lighting and telecommunications requirementsManage PT scheduling software, system, and mass communicationCoordinate and schedule building systems and safety trainings and exercisesResponsible for montioring advancements and training for equipment, operations, and staffCollaborate with DOO and Operations Managers to evaluate and appraise PT employeesLiaison with providers of phone, internet, business machine, ticketing, communication, clock and scoring, spotlights and audio/visual services, schedule and track equipment and system maintenance.Support DOO with inventory of audio/visual, phone, business machines, IT, clock and scoring system and other related equipmentPerform troubleshooting and light maintenance on AV equipment, spotlights, phone system, indoor and outdoor videoboards.Perform basic troubleshooting and cabling/patching for IT and phone services.Basic desktop IT support (not limited to, user creation, user management, file management, basic networking and software updates)Perform routine computer maintenance on all user workstationsLiaison with external IT service providerManage relationships with vendors including regular communication, performance evaluations, and issue resolution.Assist GM with creation and management of select event contractsMust be able to work a fluctuating work schedule that will vary depending on events schedule (including days, evenings, weekends, holidays, etc.)Perform other duties and responsibilities as assignedQualifications:
Associates or Bachelors Degree in information technology, occupational safety, or related field preferred or relevant work experience in lieu.2-3 years of experience in IT/AV technical support in a public assembly venueDemonstrated knowledge of Audio, Video and Information Technology SystemsExperience with Simplex fire panels or demonstrated knowledge or aptitudeUnderstanding of arena/event sound systems and video productionFamiliarity with terminology used in Event Center and Sports settings with regards to IT and AVKnowledge of customer service practicesExperience with OES clock/scoreboard/video display packages & Daktronics clock & scoring system preferredExperience with Daktronics Video board Systems and Daktronics Show Control preferredKnowledge of electrical, CCTV, lighting preferredAbility to remain calm, solve problems in fast-paced, stressful environmentDemonstrated supervisory experienceStrong communication and interpersonal skillsAbility to work evenings, weekends, and holidaysAbility to climb stairs and ladders and lift 40 lbs. unaided
Strengthened by our Differences. United to Make a Difference:At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity Employer:Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position Summary:They Systems and Projects Manager will manage, operate, and oversee building systems and special projects. Assist all departments with respect to the operations of these systems. Act as an Information Technology manager and work closely with administrative staff and the external IT service provider. Provide oversight and direction to other special projects including contracts, insurance, training, scheduling, and safety systems.This role will pay a salary of $48,000-$58,000.Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This position will remain open until October 27, 2024Responsibilities:Manage all technical services, including information technology, telecommunications, and audio and visual communicationsManage operating and capital budget of relevant IT-related systemsInterview, select, and train part time employeesAssist with game/event presentation elements including audio and video systems, house and egress lights, clock and scoring system, and others as neededOversee and maintain fire panel and all related functions such as training, maintenance, assessment, and overall operationOversee inventory, operation, troubleshooting, and maintenance of the CCTV system and Control Access SystemManage maintenance of facility sound, lighting, video scoreboard, cameras, closed circuit and cable TV, outdoor marquee, IT/Wifi, phone and other audio/visual systemsProvide clients with all audio, video, internet, lighting and telecommunications requirementsManage PT scheduling software, system, and mass communicationCoordinate and schedule building systems and safety trainings and exercisesResponsible for montioring advancements and training for equipment, operations, and staffCollaborate with DOO and Operations Managers to evaluate and appraise PT employeesLiaison with providers of phone, internet, business machine, ticketing, communication, clock and scoring, spotlights and audio/visual services, schedule and track equipment and system maintenance.Support DOO with inventory of audio/visual, phone, business machines, IT, clock and scoring system and other related equipmentPerform troubleshooting and light maintenance on AV equipment, spotlights, phone system, indoor and outdoor videoboards.Perform basic troubleshooting and cabling/patching for IT and phone services.Basic desktop IT support (not limited to, user creation, user management, file management, basic networking and software updates)Perform routine computer maintenance on all user workstationsLiaison with external IT service providerManage relationships with vendors including regular communication, performance evaluations, and issue resolution.Assist GM with creation and management of select event contractsMust be able to work a fluctuating work schedule that will vary depending on events schedule (including days, evenings, weekends, holidays, etc.)Perform other duties and responsibilities as assignedQualifications:
Associates or Bachelors Degree in information technology, occupational safety, or related field preferred or relevant work experience in lieu.2-3 years of experience in IT/AV technical support in a public assembly venueDemonstrated knowledge of Audio, Video and Information Technology SystemsExperience with Simplex fire panels or demonstrated knowledge or aptitudeUnderstanding of arena/event sound systems and video productionFamiliarity with terminology used in Event Center and Sports settings with regards to IT and AVKnowledge of customer service practicesExperience with OES clock/scoreboard/video display packages & Daktronics clock & scoring system preferredExperience with Daktronics Video board Systems and Daktronics Show Control preferredKnowledge of electrical, CCTV, lighting preferredAbility to remain calm, solve problems in fast-paced, stressful environmentDemonstrated supervisory experienceStrong communication and interpersonal skillsAbility to work evenings, weekends, and holidaysAbility to climb stairs and ladders and lift 40 lbs. unaided
Strengthened by our Differences. United to Make a Difference:At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity Employer:Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.