Technical Sales Support Manager

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.Team Overview and Job responsibilities You will be representing the Prysmian fiber business unit as technical sales support manager (70%) and sales management (30%). You will be part of the global fiber sales team which is located in Europe and the USA. Your direct manager will be based in Europe.TSS:You are the linking pin between Prysmian North American optical fiber and telecom cable plants, support technical collaboration, co-development, yield optimization in both fiber and cable plantsYou develop and maintains strong relationships with cloud, colocation and telecom operators to influence customer strategic decisions as well as network deploymentsYou work closely with sales and R&D to implement and execute strategies to develop new business opportunities for advanced optical fiber systemsYou coordinate with Prysmian's international sales teams to open business development interactions with strategic customersYou understand customer business and product requirements, coordinate with sales and R&D portfolioYou recognize market and technological trends, uses market research and attend tradeshows to anticipate future directions for the portfolio and identify innovation opportunitiesYou drive successful launch of new products, provides guidance to optimize current product portfolio and forecastsYou serve as primary technical respondent to customer claim.You provide customer training and customer support, both remotely and on-siteYou are responsible for product specifications and application notesYou create and maintain product data sheets, you create marketing and sales support materialsIdentify competitor product development and market strategySales Manager:You lead sales for all mainstream optical fiber products in the USAYou negotiate contractsYou build & maintain relations at all levels, you represent Prysmian at external customersYou build Sales forecasts and Actual reports to serve as BU reference, you monitor Sales Forecast and ActualWho are we looking for? You can operate under minimal supervision, you are self-motivated, fast learner and are highly competent in identifying and executing strategies to develop new product and business opportunities for Prysmian's optical fiber solutions.You identify and generate telecom and data center business opportunities in collaboration through your broad technical level of expertise, business understanding and cross functional interaction with cable sales, R&D, operations, and supply chain.You are a professional who can demonstrate strong knowledge in optical networks, telecommunications, and datacenters.Your advanced business development, technical and marketing skills are a must as you interact with internal and external business partners and customers.You will also lead the sales of mainstream products (SMF, MMF) for external customers in North America. Develop accounts. Generate additional sales at new customers. Maintain and build excellent relations with customers at all levels including CEO's, Vice Presidents, Business and Technical Directors, Purchase Managers, Product (line) managers.You will be based in Claremont, North Carolina and travel approximately 30-40%, a re-location package is provided. Required qualifications Bachelor's in engineering, preferred (opto-) electronicsPreferred qualifications Master's or PhD, in an (opto-)electronics or communication engineering discipline. Qualified to graduate or PhD level, preferably in an optical or laser engineering disciplineWork Environment/Physical Demands:Works out of a normal office environment with standard office equipment available.Extended periods of sitting or standing at a desk or workstation.Repetitive tasks such as typing, filing, and data entry, which may require dexterity and hand-eye coordination.Will be required to sit, bend, kneel, squat, use keyboard, read, write, and speak fluently.Employee will be required to work productively and cooperatively in a high-volume, fast paced, highly pressured environment and be able to respond efficiently and courteously to unanticipated problems and crisis.This role is not typically exposed to adverse environmental conditions, except excessive eye strain.When travel is necessary, will be exposed to typical travel environment and surroundings.Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.Visit our DE&I Page to learn more about Prysmian's commitments.Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf