United Software Group
Desktop Support
United Software Group, Ontario, California, United States, 91764
Hope you are doing great. My name is
Priyanshu Kumar
and I am a Sr.
Technical Recruiter
in
United Software Group Inc. , an Ohio based fast growing multi-national IT & Engineering Consulting Company, serving its Clients from last 20 years having staff strength of 2500 in 17 offices globally, operating across 8 countries in North America, Latin America, Asia Pacific and Europe.
Job Title- Desktop Support
Location: Redlands CA / Ontario CA.
Job Description-
Address user tickets regarding hardware, software and networking. •Walk customers through installing applications and computer peripherals. •Ask targeted questions to diagnose problems. •Guide users with simple, step-by-step instructions. •Conduct remote troubleshooting. •Test alternative pathways until you resolve an issue. •Customize desktop applications to meet user needs. •Record technical issues and solutions in logs. •Direct unresolved issues to the next level of support personnel •Follow up with clients to ensure their systems are functional. •Report customer feedback and potential product requests. •Help create technical documentation and manuals.
*Requirements and skills* •5+ years' work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role •5+ years Hands-on experience with Windows/Linux/Mac OS environments •Working knowledge of office automation products and computer peripherals, like printers and scanners •Knowledge of network security practices and anti-virus programs •Ability to perform remote troubleshooting and provide clear instructions •Excellent problem-solving and multitasking skills •Customer-oriented attitude •BSc in Computer Science or relevant field
Thanks & Regards,
Priyanshu Kumar|| Sr.Technical Recruiter|| Direct: 216-350-3889, 614-495-9222 Ext 469
USG is recognized by
INC.
5
0
0
0
as America's Fastest-Growing Private Companies. USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here UNSUBSCRIBE.
Priyanshu Kumar
and I am a Sr.
Technical Recruiter
in
United Software Group Inc. , an Ohio based fast growing multi-national IT & Engineering Consulting Company, serving its Clients from last 20 years having staff strength of 2500 in 17 offices globally, operating across 8 countries in North America, Latin America, Asia Pacific and Europe.
Job Title- Desktop Support
Location: Redlands CA / Ontario CA.
Job Description-
Address user tickets regarding hardware, software and networking. •Walk customers through installing applications and computer peripherals. •Ask targeted questions to diagnose problems. •Guide users with simple, step-by-step instructions. •Conduct remote troubleshooting. •Test alternative pathways until you resolve an issue. •Customize desktop applications to meet user needs. •Record technical issues and solutions in logs. •Direct unresolved issues to the next level of support personnel •Follow up with clients to ensure their systems are functional. •Report customer feedback and potential product requests. •Help create technical documentation and manuals.
*Requirements and skills* •5+ years' work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role •5+ years Hands-on experience with Windows/Linux/Mac OS environments •Working knowledge of office automation products and computer peripherals, like printers and scanners •Knowledge of network security practices and anti-virus programs •Ability to perform remote troubleshooting and provide clear instructions •Excellent problem-solving and multitasking skills •Customer-oriented attitude •BSc in Computer Science or relevant field
Thanks & Regards,
Priyanshu Kumar|| Sr.Technical Recruiter|| Direct: 216-350-3889, 614-495-9222 Ext 469
USG is recognized by
INC.
5
0
0
0
as America's Fastest-Growing Private Companies. USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here UNSUBSCRIBE.