Business Analyst - Hybrid

Job Description: As a Business Analyst, you will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements and business flow diagrams. You will be responsible for enterprise-wide business analysis of web applications for its customers. You will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions. Key Responsibilities: Follow requirement elicitation strategies to gather requirements from business stakeholders for new initiatives and/or for system enhancements and modifications Document current state, future state process, GAP analysis, requirements documentation, user stories with acceptance criteria Represent requirements in process flow and other suitable pictorial diagrams Ensure user journey is clearly understood, replicated with newer processes, and suggest enhancements when applicable Present requirements to technical and business teams for discussions, validations, demos, and training Work with technical teams and vendors to ensure requirements are incorporated into systems design and testing Actively participate in functional and systems integration unit testing; create test plans, scenarios, and testing results Assist customers with user acceptance testing Develop and present training to customers, documenting user manuals when needed Provide implementation and maintenance support Proactively make suggestions for systems and process improvement and perform competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative Keep the Project Manager informed of key issues that may impact project implementation Facilitate project conference calls, status meetings, planning sessions, and provide meeting notes Support the Project Manager in the review of project initiation steps such as RFPs, SOW, managing Agile tools, and working closely with the vendor team when applicable Utilize system-based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Teams, etc. Required Skills, Experiences, Education, and Competencies: Proven experience as a Business Analyst or similar role Strong understanding of business analysis principles and methodologies Excellent documentation skills and attention to detail Proficiency in using project management and collaboration tools Ability to facilitate meetings and communicate effectively with diverse stakeholders Familiarity with Agile methodologies and tools Experience in creating process flow diagrams and user stories Strong analytical and problem-solving skills Ability to work independently and collaboratively in a team environment The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer.