Diverse Lynx
CISCO Engineer
Diverse Lynx, Phoenix, Arizona, United States, 85003
Candidate should have work experience of 10+ on Cisco contact center solution like Unified contact center Enterprise (UCCE), Packaged contact center Enterprise (PCCE)Should have good knowledge on Implementation and Administration of•Cisco CVP and Cisco Finesse integration with the CRM solutions•Cisco ECE solution•Cisco UCCE outbound dialer•Cisco CUIC reporting application•ICM Scripting and configuration•Chat/voice bot and other AI solutions Integration with Cisco UCCE•SQL database•Networking•Hands on experience on call recorder solution like Variant
As a senior resource in one of the industry verticals, you are responsible for contribution to the functional design, architecture of the solution and product configuration for an implementation of CISCO Contact Center Solution and integrations related to the same. You may have responsibilities towards the team of analysts and developers. You should be able to lead project planning and delivery effort from the domain team. You are expected to build value through deep product, functional and application expertise capabilities.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
As a senior resource in one of the industry verticals, you are responsible for contribution to the functional design, architecture of the solution and product configuration for an implementation of CISCO Contact Center Solution and integrations related to the same. You may have responsibilities towards the team of analysts and developers. You should be able to lead project planning and delivery effort from the domain team. You are expected to build value through deep product, functional and application expertise capabilities.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.