EAC Network
Administrative Coordinator (Suffolk) - Long Island Dispute Resolution Center
EAC Network, Patchogue, New York, United States, 11772
Job Details
Job Location320 Carleton Avenue, Suite 8000 Central Islip, NY, 11772 - Central Islip, NY
Position TypeFull Time
Education LevelAssociate Degree
Salary Range$23.00 - $23.00 Hourly
Travel PercentageUp to 25%
Job CategoryAdmin - Clerical
Job Posting Date(s)
Start Date10/03/2024
Administrative Coordinator
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 62,888 people in need through 100 programs across Long Island and NYC, seeks an Administrative Coordinator to work full time for its Long Island Dispute Resolution Center.
The Administrative Coordinator is a non-exempt position paying $23 per hour at 35 hours per week. The hours of operation are Monday- Friday 9:00AM-5:00PM with flexibility to work from home and the office is located in Central Islip, NY. The role reports to the Program Director.
Comprehensive benefits package includes:
•Medical
•Dental
•401K
•Vision
•Very generous Paid Time Off (PTO) & More.
Primary Purpose of Job:
The Administrative Coordinator is responsible for the seamless coordination of the Community and Small Claims components, while providing essential administrative support to the Long Island Dispute Resolution Center (LIDRC). This includes managing data entry, scheduling, and providing back-up support to other components such as Lemon Law Arbitration, Custody and Visitation Mediation, and the Surrogate Decision-Making Committee, as needed. The role ensures smooth operations and efficient administrative functioning across various program areas.
Principal Duties & Responsibilities:Manage all pre-hearing/hearing responsibilities, including intake, scheduling hearings, facilitating virtual hearings, contacting volunteers, and securing hearing locations.Clearly explain the hearing process to prospective parties, ensuring their understanding and engagement.Perform accurate data entry for the LIDRC Community/Small Claims Court components, ensuring timely and proper disposition of case files.Prepare and submit statistical reports and process vouchers related to LIDRC components.Verify the accuracy of all case file data and manage post-hearing paperwork.Maintain inventory of office supplies, process purchase orders, and coordinate the procurement of supplies and equipment.Serve as the liaison between the organization and service companies, including those for computer, phone, and copier services.Respond promptly to telephone inquiries, providing accurate information and customer service.Greet and manage visitors in the virtual and in-person waiting area, ensuring a professional and welcoming environment.Maintain effective relationships with all volunteers and relevant external contacts.Coordinate volunteer schedules and maintain a detailed volunteer database.Knowledge, Skills & Abilities Required:
Associate's Degree required (an equivalent combination of education and experience may be considered); Bachelor's Degree preferred.Minimum of two years of relevant administrative experience, preferably in a conflict resolution or similar service environment.Strong understanding of administrative procedures, with knowledge of conflict resolution practices being a plus.Proficiency in virtual platforms for hosting hearings, and in computer applications including Microsoft Office (Word, Excel, PowerPoint), calendar systems, email, and database management software.Excellent communication, organizational, and interpersonal skills, with a professional and pleasant phone manner.Ability to travel for hearings, trainings, and meetings as required, including occasional overnight travel.Flexibility to work occasional evening hours as needed.
Job Location320 Carleton Avenue, Suite 8000 Central Islip, NY, 11772 - Central Islip, NY
Position TypeFull Time
Education LevelAssociate Degree
Salary Range$23.00 - $23.00 Hourly
Travel PercentageUp to 25%
Job CategoryAdmin - Clerical
Job Posting Date(s)
Start Date10/03/2024
Administrative Coordinator
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 62,888 people in need through 100 programs across Long Island and NYC, seeks an Administrative Coordinator to work full time for its Long Island Dispute Resolution Center.
The Administrative Coordinator is a non-exempt position paying $23 per hour at 35 hours per week. The hours of operation are Monday- Friday 9:00AM-5:00PM with flexibility to work from home and the office is located in Central Islip, NY. The role reports to the Program Director.
Comprehensive benefits package includes:
•Medical
•Dental
•401K
•Vision
•Very generous Paid Time Off (PTO) & More.
Primary Purpose of Job:
The Administrative Coordinator is responsible for the seamless coordination of the Community and Small Claims components, while providing essential administrative support to the Long Island Dispute Resolution Center (LIDRC). This includes managing data entry, scheduling, and providing back-up support to other components such as Lemon Law Arbitration, Custody and Visitation Mediation, and the Surrogate Decision-Making Committee, as needed. The role ensures smooth operations and efficient administrative functioning across various program areas.
Principal Duties & Responsibilities:Manage all pre-hearing/hearing responsibilities, including intake, scheduling hearings, facilitating virtual hearings, contacting volunteers, and securing hearing locations.Clearly explain the hearing process to prospective parties, ensuring their understanding and engagement.Perform accurate data entry for the LIDRC Community/Small Claims Court components, ensuring timely and proper disposition of case files.Prepare and submit statistical reports and process vouchers related to LIDRC components.Verify the accuracy of all case file data and manage post-hearing paperwork.Maintain inventory of office supplies, process purchase orders, and coordinate the procurement of supplies and equipment.Serve as the liaison between the organization and service companies, including those for computer, phone, and copier services.Respond promptly to telephone inquiries, providing accurate information and customer service.Greet and manage visitors in the virtual and in-person waiting area, ensuring a professional and welcoming environment.Maintain effective relationships with all volunteers and relevant external contacts.Coordinate volunteer schedules and maintain a detailed volunteer database.Knowledge, Skills & Abilities Required:
Associate's Degree required (an equivalent combination of education and experience may be considered); Bachelor's Degree preferred.Minimum of two years of relevant administrative experience, preferably in a conflict resolution or similar service environment.Strong understanding of administrative procedures, with knowledge of conflict resolution practices being a plus.Proficiency in virtual platforms for hosting hearings, and in computer applications including Microsoft Office (Word, Excel, PowerPoint), calendar systems, email, and database management software.Excellent communication, organizational, and interpersonal skills, with a professional and pleasant phone manner.Ability to travel for hearings, trainings, and meetings as required, including occasional overnight travel.Flexibility to work occasional evening hours as needed.