CRB
Application Administrator
CRB, Raleigh, North Carolina, United States, 27601
Company Description
CRB's over 1,400 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Our mission, vision, and core values put client satisfaction and employee experience at the center of everything we do.
As an AEC Firm we proudly specialize in industries that inherently carry important social responsibility - we recognize our impact and influence in the communities we serve and pursue corporate responsibility through the lens of people, community, and planet. From oncology and rare disorders to COVID-19 or alternative proteins, our design and construction projects are pioneering solutions addressing important issues such as food scarcity and global health.
Job Description
The Application Administrator maintains, monitors, and supports software systems and applications used within the organization. Will function as the primary support resource for one or more systems and/or applications with multiple concurrent users. Responsible for the configuration and customization required to meet the needs of the organization and user base. Ensures application control, integrity, and accessibility via problem-solving, testing, and debugging. Develops and maintains documentation for application access, usage, workflows and procedures. The position is best filled by an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.
How will I contribute?
The Dynamics 365 System Administrator (F&O) will be the Subject Matter Expert for the MS Dynamics 365 Finance and Operations Cloud Platform. This highly visible position will report directly to the Director of Information and Acting Chief Information Officer, and will be heavily involved in both tactical and strategic operational planning. You will be joining a growing Team of IT Professionals across CRB Enterprise and will serve as a Primary Communicator between IT and Business Stakeholders.Deliver quality customer service supporting production operations and end user consultation as well as recommendations and input into operational strategic planning.Manage day-to-day system operational management of the MS Dynamics 365 Finance and Operations Cloud platformServe as the liaison between business stakeholders and other IT teams to integrate commercial solutions into the larger ERP system topology, including security configurations, APIs (third party integrations, internal integrations), on-line transaction processing), and business continuity planningServe as the primary point of contact for the entire application including overall performance, security coordination of any APIs, license utilization & projected needs, as well as analyzing and modifying the system configuration to include testing and debugging in response to support ticketsMaintain data architecture/DB, troubleshoot issues and debug as it relates to the MS Dynamics 365 Finance and Operations SystemWork with Data Quality Specialist to develop processes to continuously monitor data quality and integrityDevelop, prioritize, and communicate a schedule for future database releases/enhancementsCommunicate and manage the change management (release) processDiagnose system software problems to troubleshoot and resolve issues in a timely fashionManage the new user on-boarding processParticipate in the delivery of ERP application upgrades and enhancements with the help of Technical Project Management, Organizational Change Management and Process Operations Excellence staff through analysis, design, configuration, testing, training, and deployment activities necessary to deliver superior quality ERP and customer data solutionsPrioritizes and negotiates scope for release managementWorks with SMEs to ensure proper workflow and training documentationQualifications
Bachelor's Degree or Bachelor's of Arts degree in Business Systems, Computer Science or other relevant programDynamics 365 F&O ERP experience as administrator and/or developerUnderstanding of Dynamics 365 Solution Components and Platform ExtensionExperience in Azure DevOps configuration and management for SAAS ( for D365) as well PAAS (for Azure Functions, Azure Logic App etc) based work loadsCloud monitoring; experience with Azure Log Analytics, Azure Monitor, SysDig, and Application InsightsExperience with Azure CLI, PowerShell and ARM templatesExposure to Microsoft's power platform with CDS/DataverseExperience and/or sound understanding of Agile / Scrum processRequires superior teamwork skillsStrong interpersonal and communication skills are a must; ability to read, write, and speak in a professional mannerExcellent analytical, and critical thinking skillsAbility to problem solve is essentialAble to demonstrate responsibility, punctuality, personal integrity and professionalismAbility to effectively multi-task and adapt to changing business prioritiesSuperior customer service skills with attention to detailExcellent time management, organizational and listening skills are requiredExperience with large scale multi-site IS operationsKnowledge of Microsoft productivity applications
Additional Information
#LI-Remote
All your information will be kept confidential according to EEO guidelines.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB's over 1,400 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Our mission, vision, and core values put client satisfaction and employee experience at the center of everything we do.
As an AEC Firm we proudly specialize in industries that inherently carry important social responsibility - we recognize our impact and influence in the communities we serve and pursue corporate responsibility through the lens of people, community, and planet. From oncology and rare disorders to COVID-19 or alternative proteins, our design and construction projects are pioneering solutions addressing important issues such as food scarcity and global health.
Job Description
The Application Administrator maintains, monitors, and supports software systems and applications used within the organization. Will function as the primary support resource for one or more systems and/or applications with multiple concurrent users. Responsible for the configuration and customization required to meet the needs of the organization and user base. Ensures application control, integrity, and accessibility via problem-solving, testing, and debugging. Develops and maintains documentation for application access, usage, workflows and procedures. The position is best filled by an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.
How will I contribute?
The Dynamics 365 System Administrator (F&O) will be the Subject Matter Expert for the MS Dynamics 365 Finance and Operations Cloud Platform. This highly visible position will report directly to the Director of Information and Acting Chief Information Officer, and will be heavily involved in both tactical and strategic operational planning. You will be joining a growing Team of IT Professionals across CRB Enterprise and will serve as a Primary Communicator between IT and Business Stakeholders.Deliver quality customer service supporting production operations and end user consultation as well as recommendations and input into operational strategic planning.Manage day-to-day system operational management of the MS Dynamics 365 Finance and Operations Cloud platformServe as the liaison between business stakeholders and other IT teams to integrate commercial solutions into the larger ERP system topology, including security configurations, APIs (third party integrations, internal integrations), on-line transaction processing), and business continuity planningServe as the primary point of contact for the entire application including overall performance, security coordination of any APIs, license utilization & projected needs, as well as analyzing and modifying the system configuration to include testing and debugging in response to support ticketsMaintain data architecture/DB, troubleshoot issues and debug as it relates to the MS Dynamics 365 Finance and Operations SystemWork with Data Quality Specialist to develop processes to continuously monitor data quality and integrityDevelop, prioritize, and communicate a schedule for future database releases/enhancementsCommunicate and manage the change management (release) processDiagnose system software problems to troubleshoot and resolve issues in a timely fashionManage the new user on-boarding processParticipate in the delivery of ERP application upgrades and enhancements with the help of Technical Project Management, Organizational Change Management and Process Operations Excellence staff through analysis, design, configuration, testing, training, and deployment activities necessary to deliver superior quality ERP and customer data solutionsPrioritizes and negotiates scope for release managementWorks with SMEs to ensure proper workflow and training documentationQualifications
Bachelor's Degree or Bachelor's of Arts degree in Business Systems, Computer Science or other relevant programDynamics 365 F&O ERP experience as administrator and/or developerUnderstanding of Dynamics 365 Solution Components and Platform ExtensionExperience in Azure DevOps configuration and management for SAAS ( for D365) as well PAAS (for Azure Functions, Azure Logic App etc) based work loadsCloud monitoring; experience with Azure Log Analytics, Azure Monitor, SysDig, and Application InsightsExperience with Azure CLI, PowerShell and ARM templatesExposure to Microsoft's power platform with CDS/DataverseExperience and/or sound understanding of Agile / Scrum processRequires superior teamwork skillsStrong interpersonal and communication skills are a must; ability to read, write, and speak in a professional mannerExcellent analytical, and critical thinking skillsAbility to problem solve is essentialAble to demonstrate responsibility, punctuality, personal integrity and professionalismAbility to effectively multi-task and adapt to changing business prioritiesSuperior customer service skills with attention to detailExcellent time management, organizational and listening skills are requiredExperience with large scale multi-site IS operationsKnowledge of Microsoft productivity applications
Additional Information
#LI-Remote
All your information will be kept confidential according to EEO guidelines.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.