V-Soft Consulting Group
Technical Support Analyst 3
V-Soft Consulting Group, Richmond, Virginia, United States, 23214
Technical Support Analyst 3Primary Location: Richmond, Virginia
V-Soft Consulting is currently hiring for a
Technical Support Analyst 3
for our premier client in
Richmond, Virginia .
Education and Experience "
Experience with MS Office tools such as MS Word, Excel, Visio and Project. Must be able to prepare technical documentation using these and other tools: 1 Years.Desired:
Strong presence, professional image, and ability to deal confidently with technical matters.Excellent verbal and written communications skills.Highly motivated, self-sufficient and able to work well independently.
WHAT YOU'LL DO:Job Responsibilities:
Respond to and direct help desk tickets to other technicians for resolution. DGS uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine.: 2 Years.installation and troubleshooting of PCs, printers, iPhones and software: 2 Years.Daily inspections of server room and data closets: 1 Years.Manage backup tape rotation and cases for offsite pickup: 1 Years.Some Previous experiencing supporting Active Directory, DNS, DHCP, group policy and VPN: 1 Years.Perform network jack activation for correct VLAN: 2 Years.Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems.: 1 Years.Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets: 1 Years.
Interested?Qualified candidates should send their resumes to
hdaram@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-PD1#INDSP
V-Soft Consulting is currently hiring for a
Technical Support Analyst 3
for our premier client in
Richmond, Virginia .
Education and Experience "
Experience with MS Office tools such as MS Word, Excel, Visio and Project. Must be able to prepare technical documentation using these and other tools: 1 Years.Desired:
Strong presence, professional image, and ability to deal confidently with technical matters.Excellent verbal and written communications skills.Highly motivated, self-sufficient and able to work well independently.
WHAT YOU'LL DO:Job Responsibilities:
Respond to and direct help desk tickets to other technicians for resolution. DGS uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine.: 2 Years.installation and troubleshooting of PCs, printers, iPhones and software: 2 Years.Daily inspections of server room and data closets: 1 Years.Manage backup tape rotation and cases for offsite pickup: 1 Years.Some Previous experiencing supporting Active Directory, DNS, DHCP, group policy and VPN: 1 Years.Perform network jack activation for correct VLAN: 2 Years.Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems.: 1 Years.Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets: 1 Years.
Interested?Qualified candidates should send their resumes to
hdaram@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-PD1#INDSP