Nexus Staff Inc.
Computer Support Specialist - 875
Nexus Staff Inc., Albany, New York, us, 12237
Job Title: Computer Support SpecialistEmployment Type: ContractWork Hours: 40 hrs./weekWork site: 100% OnsiteLocation:
875 Central Avenue, Albany, NY 12206
Duties include but are not limited to the following:
dhere to program guidelines and perform functions such as answering incoming phone calls from multiple internal and external stakeholders, processing incoming faxes, and responding to stakeholder emails.Perform data entry into various databases and provide analysis of entered data.Perform special assignments and other administrative functions in support of the Bureau.Utilize multiple data sources and assist with the use of variance analysis to validate data used for Criminal History Record systems.Maintain and improve CHRC databases used for ad hoc requests and daily activities.Provide training and support for DOH staff, as well as support to providers and consumers.
Minimum Qualifications:
Well-organized and detail-orientedExcellent verbal and written communication skills, including the ability to explain complicated technical ideas or tasks to individuals without an IT backgroundbility to work alone and as part of a teamExcellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel, and SharePoint
Preferred Qualifications:
Bachelor's degree and experience working in a fast-paced settingbility to multi-task and work in complex databasesExperience effectively communicating with consumers, providers, and staffExperience creating and maintaining a data dictionary and mapping of existing databasesMiscellaneous Information:
Work hours: Monday to Friday, 8:00 AM to 5:00 PM (typically 8:45 AM to 4:45 PM).Free parking is available at the job location,Job location is accessible by bus (Central Avenue in Albany near the intersection with Everett Rd).The interview process will take place in person.Training will be provided for the position.
875 Central Avenue, Albany, NY 12206
Duties include but are not limited to the following:
dhere to program guidelines and perform functions such as answering incoming phone calls from multiple internal and external stakeholders, processing incoming faxes, and responding to stakeholder emails.Perform data entry into various databases and provide analysis of entered data.Perform special assignments and other administrative functions in support of the Bureau.Utilize multiple data sources and assist with the use of variance analysis to validate data used for Criminal History Record systems.Maintain and improve CHRC databases used for ad hoc requests and daily activities.Provide training and support for DOH staff, as well as support to providers and consumers.
Minimum Qualifications:
Well-organized and detail-orientedExcellent verbal and written communication skills, including the ability to explain complicated technical ideas or tasks to individuals without an IT backgroundbility to work alone and as part of a teamExcellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel, and SharePoint
Preferred Qualifications:
Bachelor's degree and experience working in a fast-paced settingbility to multi-task and work in complex databasesExperience effectively communicating with consumers, providers, and staffExperience creating and maintaining a data dictionary and mapping of existing databasesMiscellaneous Information:
Work hours: Monday to Friday, 8:00 AM to 5:00 PM (typically 8:45 AM to 4:45 PM).Free parking is available at the job location,Job location is accessible by bus (Central Avenue in Albany near the intersection with Everett Rd).The interview process will take place in person.Training will be provided for the position.