Staffmark
Technical Support Specialist
Staffmark, Houston, Texas, United States, 77246
Are you eager to enter the tech industry? Join Staffmark and Toshiba as a Technical Support Specialist in Houston, TX. This role offers a rewarding career path, excellent benefits, and opportunities for professional growth.
Compensation: $75,000 per year
Shift Availability:
Flexible scheduling to suit your preferencesRotating shifts to accommodate diverse needsAs a Technical Support Specialist, you will provide comprehensive telephone assistance to customers and perform troubleshooting and repairs both in the field and in-house for various products. Your role will also involve conducting training sessions for customers and Toshiba staff on troubleshooting, repairs, and applications. You'll prepare essential documentation, including service call and monthly activity reports, while maintaining a centralized technical support database to ensure accuracy and accessibility. Staying updated on technological advancements and product changes through self-directed learning will be vital, as will managing a repository of product manuals and engineering design changes for the Field Service Department.
Requirements:Proficiency in troubleshooting and repairing productsAssociate degree in a technical or electrical fieldExperience with Uninterruptible Power Supply (UPS) systemsAt least one year of troubleshooting and repair experienceAttendance at in-house service training schools for productsSkilled in using common hand/power tools, electronic test equipment, and high-voltage test equipmentFamiliarity with programming for microprocessor-based equipment, such as PLCs and computersPhysical ability to perform tasks related to electrical work, including lifting, climbing, and working in various environmentsWe appreciate your hard work with fantastic benefits, including weekly pay via direct deposit or pay card, access to a dedicated local support team, employee discounts, and referral bonuses. We also offer medical, dental, vision, and 401(k) options to meet you and your family's needs.
Ready to seize this opportunity? Click "Apply Now" to start your journey, and a dedicated recruiter will reach out to discuss this exciting role further. Join us in shaping the future of technology support!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
Compensation: $75,000 per year
Shift Availability:
Flexible scheduling to suit your preferencesRotating shifts to accommodate diverse needsAs a Technical Support Specialist, you will provide comprehensive telephone assistance to customers and perform troubleshooting and repairs both in the field and in-house for various products. Your role will also involve conducting training sessions for customers and Toshiba staff on troubleshooting, repairs, and applications. You'll prepare essential documentation, including service call and monthly activity reports, while maintaining a centralized technical support database to ensure accuracy and accessibility. Staying updated on technological advancements and product changes through self-directed learning will be vital, as will managing a repository of product manuals and engineering design changes for the Field Service Department.
Requirements:Proficiency in troubleshooting and repairing productsAssociate degree in a technical or electrical fieldExperience with Uninterruptible Power Supply (UPS) systemsAt least one year of troubleshooting and repair experienceAttendance at in-house service training schools for productsSkilled in using common hand/power tools, electronic test equipment, and high-voltage test equipmentFamiliarity with programming for microprocessor-based equipment, such as PLCs and computersPhysical ability to perform tasks related to electrical work, including lifting, climbing, and working in various environmentsWe appreciate your hard work with fantastic benefits, including weekly pay via direct deposit or pay card, access to a dedicated local support team, employee discounts, and referral bonuses. We also offer medical, dental, vision, and 401(k) options to meet you and your family's needs.
Ready to seize this opportunity? Click "Apply Now" to start your journey, and a dedicated recruiter will reach out to discuss this exciting role further. Join us in shaping the future of technology support!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.