Tyler Technologies
Software Support Internship (ERP) - Summer 2025
Tyler Technologies, Yarmouth, Maine, us, 04096
Tyler Technologies is looking for Software Support Interns to join our team next summer in our Yarmouth and Falmouth, ME offices! The Software Support Intern will experience the day-to-day activities for supporting clients of a high-tech software company. This person will be a valuable resource assisting corporate IT and/or hosting teams with answering incoming support callas, closing IT support tickets, assisting with software installations, installing 'proof-of-concept' test environments for internal testing and training, adding to our documentation library and managing special projects. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.
LocationYarmouth, Maine | Falmouth, Maine
Travel0-5%
Responsibilities
Assist staff with closing customer IT support tickets for our clientsAssist in developing time efficiency processes and toolsAssist with installing softwarePrepare and/or modify system and process documentationResearch and implement various sand-box environments for testing, training, and troubleshootingResolve server and software configuration issues in a team environmentTake inbound support requests from internal and external clientsQualifications
Excellent problem solving and analytical skillsExcellent oral and written communication skillsAbility to work effectively with a team of professionals on technical and business issuesBusiness, Accounting or Economics majors preferredPreference given to juniors
Great Place to Work & Grow Your CareerCome join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .
Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.
LocationYarmouth, Maine | Falmouth, Maine
Travel0-5%
Responsibilities
Assist staff with closing customer IT support tickets for our clientsAssist in developing time efficiency processes and toolsAssist with installing softwarePrepare and/or modify system and process documentationResearch and implement various sand-box environments for testing, training, and troubleshootingResolve server and software configuration issues in a team environmentTake inbound support requests from internal and external clientsQualifications
Excellent problem solving and analytical skillsExcellent oral and written communication skillsAbility to work effectively with a team of professionals on technical and business issuesBusiness, Accounting or Economics majors preferredPreference given to juniors
Great Place to Work & Grow Your CareerCome join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .