Insight Global
IT Technical Support
Insight Global, Fort Collins, Colorado, us, 80523
An Insight Global client is currently looking for an IT Technical Support Engineer to join their team. This individual will be the liaison between the business and the customers to help support their needs. This individual will provide technical support across multiple platforms including PC. Printers, mobile, chrome books, and desktops. This person will provide support for both hardware and software with the customers. This position will pay an hourly rate of 20-28/hour depending on expertise.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
* 3+ years of experience working in any technical support or help desk type roles.* Experience working with customers to troubleshoot technical issues and resolve issuesefficiently and efficiently.* Experience working across multiple platforms - PC, printers, mobile, desktop, chromebooks, workstations, etc,* Experience providing technical support for both hardware and software systems.* Experience working with BIOS and OS systems.
Nice to Have Skills & Experience
* Python or C++ scripting experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
* 3+ years of experience working in any technical support or help desk type roles.* Experience working with customers to troubleshoot technical issues and resolve issuesefficiently and efficiently.* Experience working across multiple platforms - PC, printers, mobile, desktop, chromebooks, workstations, etc,* Experience providing technical support for both hardware and software systems.* Experience working with BIOS and OS systems.
Nice to Have Skills & Experience
* Python or C++ scripting experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.