ResourceMFG
Help Desk Technician
ResourceMFG, Adelanto, California, United States, 92031
summary A well established company in Valencia is looking for an IT Tech! This is a 3-6 month project Pay: $24-25/hr Summary The main purpose of this position is to support staff, help end users, employees, and the company, efficiently use IT hardware and software and address issues or challenges that may arise from using them. Responsibilities Essential functions of the job are listed below. Other responsibilities may also be assigned. Please note that the essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Performs quality work within deadlines under general guidance. Interacts professionally with other employees, customers and suppliers. Works effectively as a team contributor on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Troubleshoots client login issues to determine and resolve reported problems Responds to telephone calls, e- mail, and personal requests for technical support related to computer systems, software and hardware Troubleshooting and diagnosing system errors and other issues problems related to computer systems, software, and hardware Provides technical assistance for questions and problems Assists in training computer users Maintains daily optimal performance of computer systems Asks relevant questions to determine nature of problem Installs, modifies, and repairs computer hardware and software; and installs peripherals for users Addresses technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems to resolve network connectivity issues required-skills: Skills/ Abilities Problem Solving Planning & organizing Verbal Communication Written Communication Relationship Management Quality Orientation Ability to interact at all levels Ability to work as a team member Flexibility/ adaptability/ multi-tasking required-experience: 1-2 years related experience